Data Intelligence officer
Northampton Partnership Homes is responsible for managing approximately 11,400 homes across Northampton. If you are customer focused, proactive and have experience of carrying out analysis of data and developing strategy, we have an exciting opportunity to join us in improving services for tenants.
If you choose to take this opportunity, you will play a vital role in coordinating and administering Northampton Partnership Homes’ Performance Management and Strategy and Policy framework. You will also be responsible for supporting NPH to report on and learn from customer complaints and support collation of information relating to Freedom of Information requests.
The post holder must have specialist knowledge of performance management processes and systems, have the ability to analyse and present complex information in different formats, possess excellent excel, interpersonal and communication skills.
Based within the Corporate Services and ICT Team, the post holder will be required to work as part of a team, pay particular attention to detail and deliver own objectives to agreed timescales.