Onward Homes is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.

We believe that everyone deserves a place to call their own, which is why we’re committed to building 400 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.

At Onward we’re working towards creating positive spaces, which extends to not only to the communities we serve but to our workplaces being positive spaces that are open, diverse and inclusive.  Onward is committed to being a diverse and inclusive organisation in every aspect of our work. 

We are looking for an Environmental Services Operative (1 post) to join our team within our Brunswick PFI neighbourhood. 

Reporting to the Environmental Services and Commercial Team Leader you will operate as part of a multi-disciplinary mobile team to provide a professional and customer focused environmental, health & safety and quality cleaning service for the Brunswick PFI neighbourhood.

You will ensure the tidy appearance of neighbourhoods, including gated alleyways, by removing rubbish from fly tipping incidents, removing ‘spot’ graffiti, litter picking, removing ‘sharps’/ hazardous material and spot cleaning. You will deliver excellent cleanliness in schemes / communal areas by cleaning to agreed PFI standards / schedules.

You will undertake scheme maintenance duties including: Jet washing of communal areas – hard landscaping and external walkways; Minor joinery works e.g. fitting noticeboards and signs; Cleaning light fittings in communal areas; Winter gritting services; Assisting in horticultural planting schemes.

Working within the Brunswick neighbourhood, you will be visible to customers, offering assurance to customers by checking security, reporting defects in communal areas, taking action or reporting back as needed on a daily basis and also at weekends on a rotational basis. 

You will promote a safe environment by regularly testing lift alarms and reporting issues as necessary and ensure necessary management of communal paladin bins, ensuring timely rotation and regular clearing of communal waste chutes, and ongoing good communication with the Council’s waste collection partner. 

Supporting community activities and events you will assist in organising events and by participating. 

Embedding and maintaining excellent working relationships with residents, you will work collaboratively with all relevant people, including S4B partners and Brunswick stakeholders, to deliver excellent customer service.

To be successful you should hold a full UK driving licence. 

The role will involve participation in an out of hours service as required on a rota basis at the weekend. This will usually include a couple of hours with flexible timings for you to choose from to work around any weekend plans. This is in addition to the contractual hours and additional compensation is provided. 

All posts are recruited to the recruitment salary and movement to the confirmed salary is based on successful completion of a 6 month probation.  As well as a competitive salary and a generous annual leave entitlement, we offer a range of benefits for a rewarding career including a health cash plan, pension scheme and personal development.

The base location for this role is Brunswick (Manchester) and will involve providing an environmental, health and safety and quality cleaning service across Brunswick. Due to Covid-19, we have adapted our working arrangements under government guidelines and Safe Systems of Work.  Discussions around the current working arrangements and Safe Systems of Work specific to the role will take place during the interview process. If candidates have any concerns / questions in relation to Covid-19 and the role at any stage of the recruitment and selection process they can contact the HR team on HumanResourcesTeam@onward.co.uk and a member of the HR Team will be in touch.