Housing Officer

TW1 3RP, Twickenham
£34,118 + benefits
25 Sep 2020
02 Oct 2020
Full Time
Organisation Type
Housing association / RP

Housing Officer

FTC - 6 month contract

About us benefits

Metropolitan Thames Valley Housing has a vision that “everyone has a home and the opportunity to live well”; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living.

This role

We are looking for someone with a background in Housing and Property Management with excellent interpersonal skills and a desire to help others. You will have experience managing complaints of anti-social behaviour and be confident to work with external partner agencies to find solutions. You should also be confident to deal with range of estate and property issues including monitoring service contracts and responding to concerns regarding scheme health and safety. You will be organised and able to work independently to manage a varied and busy workload. Due to the current climate you will need to be a self-starter and confident using a range of IT systems and system processes.

What you'll need to succeed

  • It is essential that you have a full and valid driving license and access to own vehicle.

  • You will need to have strong people skills, be an excellent communicator and have the ability to build and sustain working relationships.

  • You must have prior knowledge and experience of working within a housing role. In particular knowledge of Housing Law, and knowledge of the local area.

  • Previous experience of working with Legal Housing documents.

  • An interest in the work of MTVH and social housing

To meet our commitment to providing safe, high quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, which will include a check of the Adult Barred list, once an offer of employment is made. A new check will be completed every three years.

What you'll get in return

You’ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:

  • 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave
  • Healthcare cashplan
  • Matched contribution pension scheme (up to 9%)
  • Enhanced maternity, paternity and adoption leave
  • Salary sacrifice schemes and season ticket loans
  • Life assurance scheme
  • Paid volunteer days
  • Plus lots of voluntary benefits including cash back and discounts from high street names

Our promise

All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.

We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.

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