Community Engagement Officer
Community Engagement Officer
£25,481 - £29,577
Milton Keynes is a rapidly expanding, vibrant and dynamic place to live, work and play. How better to contribute to that continued success than through a unique and rewarding career with Milton Keynes Council. So if you're looking for an excellent benefits package and the chance to make a difference, make a move to Milton Keynes Council. With modern working practices where flexibility is commonplace and performance is measured on outcomes and results, alongside a generous holiday entitlement, you can experience a fulfilling job and great work-life balance.
To lead a coordinated programme of community engagement and communication, which targets resources on building strong, sustainable community organisations and local leaders that can identify and deliver community priorities to create change in their neighbourhood. To build skills, knowledge, abilities and confidence of residents, to enable them to play an active part in their community and regeneration.
- To establish and lead a programme of community development with local residents in order to understand their priorities and build their knowledge and confidence, which enables the development of plans and activities that respond to both local need and deliver corporate strategic aims.
- Ensure resources are in place to successfully develop and manage strong community partnerships and local networks, working across the Council and its partners to communicate outcomes and support delivery
- Apply national best practice to provide specialist advice and support to community organisations in areas including resident charters, resident offers, event organisation, funding, and training in order to facilitate the delivery of local priorities.
- Manage the planning and delivery of a wide range of engagement activities, including regular large scale events, being the lead on risk assessments and are also responsible for communication of the event. Event attendance can range from 30-200 people and must be planned to cater for attendance of anything up to 2000.
- Liaise with the consultants on a weekly basis to ensure they are meeting MKC and community objectives for the best value for money, being the first point of contact for consultants on their work with the community.
- Manage the reputational risk of MKC during face to face interactions with residents and stakeholders
- Lead the development of accurate and appropriate communications of complex and technical messages so that they can be understood and responded to by a range of residents and stakeholders. This communication must be developed in a variety of written communications as well as verbally.
- To prepare and present reports to officers at all levels across the Council and external organisations
- To lead on the development and management of projects that respond to identified community priorities and draws on the resources and expertise of partners.
- Technical knowledge and qualifications - Extensive experience of community development and resident engagement and involvement Able to build effective relationships and achieve cooperation both internally and externally in the delivery of outcomes Ability to demonstrate the political sensitivities involved in working within local government and with partner organisations An understanding of national and local regeneration and housing policy and practice Knowledge gained through working in a large, complex organisation A reasonable knowledge and some experience of project management techniques High level of proficiency in office IT Ability to work with, analyse and summarise both qualitative and quantitative information Communication skills with an ability to effectively convey complex information to individuals at all levels in an appropriate and accessible manner
- Planning and organising work - Able to plan and prioritise work and demonstrated by evidence of effective work plans and delivery to deadlines. Able to work under pressure and without direct supervision
- Planning capacity and resources - Ability to programme work to meet project and reporting schedules
- Influencing and interpersonal skills - Ability to build effective relationships and achieve cooperation from others as demonstrated by success in working productively with other departments, stakeholders, parishes, residents and partners Able to communicate with others at all levels both within and outside the organisation Able to provide local leadership, and translate and communicate strategic objectives locally
- Using initiative to overcome problems - Demonstrate the ability to find creative solutions to problems involving multiple partners in a high profile context Ability to interpret complex information and translate it into meaningful information that is easily understood
- Managing risk - Sound understanding of the management of risk, able to identify and measure risk, and develop actions to mitigate
- Managing change - Able to encourage people to improve current services and ways of doing things by developing a climate in which people think creatively about practice, systems and processes, and apply new approaches to produce better results Demonstrates a record of responding positively to change and supporting the implementation of improvements
- Undertakes tasks without supervision - Ability to undertake day to day tasks with limited supervision, reporting progress at planned milestones
- Managing financial resources - Identifying and securing the finance needed to achieve local objectives, drawing on partner expertise as appropriate. Evidence of successful grant setting and best value commissioning