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Repairs Operations Manager

Employer
Cowley RMO
Location
South London
Salary
Up to £45,000 per annum + 10% Pension contribution
Closing date
23 Oct 2020

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Job Details

South London – Brixton / Oval 

Join the senior management team in delivering ambitious strategies for our community managed and genuinely community-centric estate in South London. 

About us

Established over 20 years ago, Cowley Resident Management Organisation runs a mixed tenure estate of 560 properties in South London. We are a thriving and culturally diverse community that encourages resident participation and helps staff and residents to work together to make Cowley a better place to live.

It’s a friendly place to work – with a committed team who enjoy seeing the difference they can make to people living in a local community, including vulnerable and older residents.

About the role

This is a key role to the future of Cowley RMO and our plans to continue improving the lives of our residents. It is also a huge opportunity to enhance your experience and track record as a leader.

You will take responsibility for all of our operational activities, including contract management, repairs and cyclical maintenance and the development and delivery of efficient, fit for purpose asset management and business planning. We want you to harness your commercial expertise to strengthen our performance management, new business development and risk management.

You can make your mark through developing and delivering a highly effective model for repairs, environmental services, asset management and social enterprise. The goal is to achieve strong value for money in providing excellent services to our customers, while generating income for the RMO.

Please see the Job Description for a full list of role responsibilities.

About you

We’re looking for a leader who is excited by the opportunity to create a vision and strategic direction for our asset management and new business.

You will need to bring proven experience of setting strategic direction, managing projects and driving change within a social housing / property environment.

You will also have the ability to get the best out of teams, lead across functions and put the customer at the heart of decision making.

For more information about us please visit https: www.cowleyrmo.co.uk  or email KOlutade@lambeth.gov.uk

For a full job description and application form, please email: cowley@wdad.co.uk  

Please quote ROM on all correspondence.

Closing date: 23rd October 2020

Interview date: week commencing 26th Oct 2020

Company

Cowley was established in April 1996 with the aim of focusing on the development and on-going improvement of the estate and fostering a sense of community and well being amongst our residents.

Cowley RMO entered into a Management Agreement with the Council which forms a legally binding contract.  It sets out our responsibilities and those of the Council.

We receive a Management and Maintenance Allowance from the Council to enable us to provide the services delegated to us which is based upon what it would cost the Council to provide the same services.

Cowley RMO is registered with the Financial Conduct Authority as an Industrial and Provident society – registration number 28043R. 

All tenants and leaseholders, their partners and adult children over the age of 18 years who are legally resident are entitled to become members.  Our registered members each hold a share to the value of £1.

This entitles all members to participate in the decision making processes of the RMO. However the RMO delivers services to all of the residents of the Cowley Estate and the Cloisters Shletered Housing Scheme whether they are members or not.  Our current membership totals some 182 residents made up of 148 tenants and 34 leaseholders representing 560 households.

Cowley is managed by a Management Board currently consisting of some 11 board members and 1 co-optees. 

Members are elected at the Annual General Meeting and some can be co-opted through the year to fill vacancies and needs of the organisation.  At the first board meeting following the AGM, the board elects its officers: chair, secretary, treasurer and their deputies'.

Our structure allows for a number of sub-committees, responsible for and accountable to the Management Board for certain aspects of the Tenant Management Organisation’s (TMOs) work.  These currently include the Finance, Employment, Major Works and Social Sub Committee.

The estate consists of 560 mix tenure properties including the Sheltered Hosuing Scheme.

The services we provide include:

  • Rent and Repairs Management
  • Estate Cleaning and Ground Maintenance
  • Property and Tenancy Management
  • Allocations Management
  • Nuisance Management
  • Grounds Maintenance
  • Gas Servicing and Maintenance
  •  Community Engagement

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