Job Title:                                          Housing Options Caseworker

Post Reference Number:                011407

Working Hours:                              37 hours a week

Grade:                                               6

Salary:                                               from £30,451 to £33,782 (pro rata for hours worked) Contract:                                          Fixed term for 18 months.

The Heart of a Town Lies in its People and at Stevenage Borough Council our people are at the heart of what we do. Stevenage is being transformed and Stevenage Borough Council is leading the change with its “Future Town Future Council” strategic vision.

This is an opportunity to join the busy Housing Options Team. The role of a Housing Options Caseworker involves providing customers with housing advice with a strong focus on preventing and relieving homelessness; seeing customers through all stages of the process including personalised housing plans and a decision on their homeless application if prevention or relief has not been possible.

A DBS check and a VBI Interview will be carried out for this post

About you

You will have:

• The ability to work on your own initiative and flexibility in dealing with varying workloads.
• Ability to manage your own caseload including managing customers’ expectations, assisting customers to take steps to resolve their own housing need, attend multi-agency meetings and take part in duty cover.
• You will have effective communication and negotiation skills who can engage with customers in a demanding environment in order to find solutions.

Employee benefits

The council provides a great range of benefits for its staff, including –

• Membership of the Local Government Pension Scheme
• Flexible working
• Generous leave entitlement
• Free workplace parking

Application Details

For an informal discussion please contact Alison Baggott on 01438 242242

For an application pack and to apply online, please visit https://www.stevenage.gov.uk/job-vacancies.

Please note that Stevenage Borough Council cannot accept CV’s, all applications must be made on the Council’s standard application form which can be found at the above link.

Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date

Applications must be returned by 23:00 Sunday 1 November 2020

Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board

Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click here.