Onward Homes is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.

We believe that everyone deserves a place to call their own, which is why we’re committed to building 400 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.

At Onward we’re working towards creating positive spaces, which extends to not only to the communities we serve but to our workplaces being positive spaces that are open, diverse and inclusive.  Onward is committed to being a diverse and inclusive organisation in every aspect of our work. 

We are looking for a Property Manager (1 post) to join our CPS team.

Please note that due to Covid-19, we have adapted our working arrangements under government guidelines and Safe Systems of Work.  Discussions around the current working arrangements and Safe Systems of Work specific to the role will take place during the interview process. If candidates have any concerns / questions in relation to Covid-19 and the role at any stage of the recruitment and selection process they can contact the HR team on HumanResourcesTeam@onward.co.uk and a member of the HR Team will be in touch.

Reporting to the CPS Manager, you will provide a professional and customer focused leasehold management service for a portfolio of properties across a designated region.  You will deliver a property management service to leaseholders and landlords, ensuring professional communications, attendance of leaseholders meetings, positively engaging and promoting the services of CPS and dispute resolution. 

You will ensure lease covenants and obligations are fully met and appropriate action is taken in respect of breaches in Lease.  You will manage the delivery of the planned, cyclical and reactive maintenance programme including on site contractor management and communications with leaseholders.

Conducting regular scheme inspections, you will conduct diagnostic inspections of repair requests and specify the necessary remedial works, monitoring progress of the repair through to completion.  You will conduct regular  health and safety inspections, ensuring that all statutory areas are compliant, action is taken on risks identified and facilities maintenance routines are being carried out. 

You will be responsible for setting the annual scheme budgets and monitoring of expenditure throughout the year with regular reporting on the maintenance and financial performance of individual schemes and certification and distribution of year end accounts. You will ensure that value for money is achieved by tendering contracts and compliance and formal consultation in line with the requirements of Section 20 consultation.

In order to be successful, it is essential you have sound and proven experience of leasehold management property maintenance and have an understanding of building constructions and fault diagnostic skills and compliances necessary for a property management company.  You should have excellent communications skills – letter writing and the written and verbal presentation of information, with excellent numeracy/analytic skills and competency in dealing with financial information. 

You will be able to work well in a team or using your own initiative and have the ability to communicate with leaseholders in a confident manner, with excellent time management, prioritisation, delegation and property management skills.  You should ideally be qualified to IRPM standard, with experience of line management.

All posts are recruited to the recruitment salary and movement to the confirmed salary is based on successful completion of a 6 month probation.  As well as a competitive salary and a generous annual leave entitlement, we offer a range of benefits for a rewarding career including a health cash plan, pension scheme and personal development.