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Housing Operations Manager

Employer
Home Group
Location
Harlow, Essex
Salary
Salary Circa £40,000 depending on skills and experience
Closing date
8 Nov 2020

Job Details

Housing Operations Manager

Essex, Hertfordshire

Permanent Full-time 37.5 hpw

Salary: Circa £40,000, plus brilliant benefits!

Driving brilliant customer outcomes collaboratively.  That’s when it hits home! 

At Home Group it’s critical we continue to deliver services for our customers during the COVID-19 outbreak, and our awesome colleagues are at the very heart of making that happen. We need Brilliant People like you to join us (and not just during this challenging time). We are doing things a little differently for the moment, so to keep you, our customers and ourselves safe we’ll engage with you digitally where possible. 

This is an exciting time to join Home Group. We are currently undergoing a significant period of growth and change in the East Region that will enable us to build more homes, independence and aspirations for our customers - the vision that underpins our five-year strategy. Our ambition to be market leaders in New Models of Care, building the right homes in the right places and delivering our Customer Promise is in the hands of brilliant people like you.

This is an exciting opportunity for you to join us in the East of England, where you’ll work collaboratively with the Head of Service Delivery, Jo, and your fellow Operations Managers. You will be joining an experienced team of professionals with a wide range of skills and manage a team of motivated Housing Managers, who operate across West Essex along with our dedicated Service Managers, who deliver a range of supported services in Norfolk and Suffolk. We guarantee you’ll be excited, challenged and interested in this role!

You’ll be an energised and solution-focused team player, and intuitively collaborative with a track record of driving performance and developing brilliant people and teams. You’ll also have excellent verbal and written communication and the ability to negotiate, influence and manage complex challenges. You’ll work collaboratively to achieve successful outcomes and continuous improvement across our supported, rented and leasehold portfolios; aligning resources in order to achieve commercial targets, contractual compliance and deliver excellent customer satisfaction in line with our values. 

We will need you to have brilliant experience in managing operational service delivery in housing, care and support and/or health services with knowledge of statutory and regulatory requirements within the specialist service strands.  You will also need to undertake regional, and occasional national travel, so a driving licence and access to a vehicle would be great.

A bit about us

We’re one of the UK’s biggest providers of high-quality housing and care and support services.  We have a wealth of expertise in delivering a wide range of specialist and support services to people with complex health and social care needs.  Did we also mention, we’re number 10 in the UK’s Best Super Large Places to Work, 6th place in the UK for Great Places for Women to Work and 18th in Stonewall’s Top 100 employers?   It’s our brilliant people and culture! 

So, if you want to achieve brilliant outcomes for customers and work for an organisation that really makes a difference… join us at Home Group!

Working flexibly

It’s the team’s unwritten rule that you attend the important appointments in life, be it your child’s school play, your partner’s graduation, or life’s essential appointments.  You can elect to fit these around your working day or use your flexi to take the time off.  Our focus is on getting the job done, not your working hours! 

When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.

Want to know more?

If you’re not reading this advert on our careers’ pages, press the APPLY NOW button to access lots of useful stuff!  You’ll be able to download the Operations Manager Job description and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!

To apply

Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.

You’re unique!

Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So, whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!

Company

There’s never been a more exciting time to join us, as we build and sell over 10,000 new homes across the UK.  From affordable housing to our brilliant private sale brand Persona, we’re shaking up the new build market.  You’ll have the opportunity to work on everything from affordable homes to luxury apartments and build the career you want with us. 

As one of the UK’s largest developers of new homes and providers of houses for affordable rent.  We also provide long term integrated health and social care housing.  We don’t just build houses, we build homes and develop vibrant communities where people want to live. 

What keeps us busy?

We’re building homes, independence and aspirations and according to our trophy cabinet we’re pretty good at it! 

We’re winners of the 2018 UK Housing Awards Development Programme of the Year, Silver Best House at the What House Awards 2018, and RESI Landlord of the Year 2016.  We’re constantly challenging the status quo, delivering unparalleled schemes and ground-breaking products.  We pride ourselves on building happier, healthy homes, putting space and people before profits.

Oh and did we mentioned that we rank No. 27 in the UK’s Best Large Places to work, and 17th in Stonewall Top 100 Employers 2019?    

We’re growing

As we’re building new homes, we’re growing our team too so there are lots of opportunities for you to join us across the UK.  So whether you’re acquiring land, designing places, delivering schemes, selling homes or regenerating neighbourhoods.  You’ll be working alongside brilliant people to unlock bold opportunities, exciting new partnerships and collaborative projects across the UK. 

Join us

You can find out more about us and our current vacancies on our website at www.homegroup.org.uk/careers or on our Facebook and Linkedin pages.    

High-flying career, work life balance, brilliant benefits and a cherry on top!  There are so many reasons you’ll love working at Home Group.  https://youtu.be/624xZO1nXqY

 

Company info
Website
Location
2 Gosforth Park Way
Gosforth Business Park
Newcastle upon Tyne
Tyne and Wear
NE12 8ET
GB

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