Head of Risk and Compliance
- Employer
- MTVH
- Location
- Flexible
- Salary
- £65,000 - £68,000 + Benefits
- Closing date
- 8 Nov 2020
View more
- Function
- Community and Customer Services, Corporate Services, Government and compliance, Policy / Strategy
- Seniority
- Head of services
- Contract
- Permanent
- Hours
- Full Time
- Organisation Type
- Housing association / RP
Job Details
This Role
None of us can be sure how the next few years will pan out. Covid-19, Brexit, recession, and any number of future events, have and will continue to shift our services and the way we deliver them. This means our approach to quality, risk and compliance is crucial to our work.
The Head of Risk & Compliance will lead a diverse group of functions, including financial compliance, risk management, quality assurance, policy, and training - all in support of our operational colleagues across the rest of the directorate. You will be accountable for all regulatory compliance and statutory assurance and monitoring activity for which the Customer Services directorate is responsible, and will own all risk frameworks at a directorate level.
This is a newly created post, bringing together some outstanding teams from around the directorate, and with the scope to create a number of new roles too.
The Service Development team, of which this role is a part, is squarely focused on enabling our operational colleagues in the rest of the Customer Services directorate to deliver well for our customers. We work in partnership to create the space for frontline colleagues to focus on the outcomes our customers need, whether that's through contract management, policy work, or supporting a high-risk safeguarding case.
The role can be based from any of our offices (Nottingham, Cambridge, or North, South or Central London), but will be remote until at least early 2021, after which some regular travel will be required to London and the Midlands.
Salary is dependent on location and experience.
Company
Welcome to MTVH!
Our organisation was built on a simple mission – to give people a safe, secure, and affordable home. That is as true today as it was in the 1950’s, when our founder Molly Huggins established on organisation to provide homes for Windrush migrants in London. Our core purpose I that “everyone should have a home and the chance to live well” To fulfil this vision, we work with partners to make our neighbourhoods – new and old - sustainable and vibrant places, where our customers want to live. We put people at the heart of everything we do and to guide is in every decision we make. Through managing more than 57,000 households we work at a scale that means our actions to achieve this have real impact.
We firmly believe that by serving people better every day, we will support a healthier, better cared for, and more prosperous society in the future. Like our founders before us, we will leave a lasting legacy for future generations. Our colleagues are crucial to our success in achieving this. Therefore, we are committed to investing in colleagues and creating the opportunity for them to develop. Our working environment has been designed to be one that brings out the very best in people.
We are a member of the National Housing Federation and the g15, which represents London’s 15 largest housing associations and houses one in 10 Londoners (www.g15london.org.uk).
We also offer a wide range of benefits:-
- 28 days annual leave plus bank holidays
- In addition to annual leave a 'belief day' to be taken at a time of your choosing
- 2 paid voluntary days to support your community
- Smarter working is the MTVH approach to future working arrangements for colleagues registered as office-based to adapt to the needs of the customer.
- Life assurance cover 3 x your salary
- Health cash plan scheme for your everyday healthcare needs
- Enhanced pension with matched contributions up to a maximum of 9% contribution
- Tenancy deposit – interest free loan to help with rental deposits
- Cycle to Work scheme
- 'Nudge' financial wellbeing platform
- Employee assistance programme
- Season ticket loan
- Access to extensive on-line training
- Website
- http://www.metropolitan.org.uk/
- Mini-site
- MTVH
- Telephone
- 0203 535 3611
- Location
-
2nd Floor, The Grange
100 High Street
Southgate
London
London.
N14 6PW
United Kingdom
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