Care & Support Worker

About Us

Metropolitan Thames Valley Housing has a vision that “everyone has a home and the opportunity to live well”; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living.

This role

As a care and support worker you will join our team providing support to vulnerable adults. You will be providing care and support to 9 adults with learning disabilities within a purpose-built service. This service provides a secure and safe home to our customers and you are key to their wellbeing. Customers do require support with daily domestic tasks such as food preparation and cleaning.

Our customers thrive through being involved in social activities which you will be required to support them to involve with and to ensure they maintain as much independence as is possible.

Working 37.5 hours a week, you will need to be prepared to be flexible and work a 24 / 7 rota including weekends and bank holidays.

What you'll need to succeed

You’ll need good commination skills to be able to work as part of a team or work on your own when needed. Knowledge of care plans and how they should be maintained is essential. As all of our records are recorded on a central IT system, confidence at learning new IT skills is also required.

The key is the ability to demonstrate a passion to deliver excellent service to vulnerable adults in a dignified manner. You will need to be able to work independently and have the confidence to deal with customers with compassion and promote social interaction as much as is possible.

To meet our commitment to providing safe, high quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, which will include a check of the Adult Barred list, once an offer of employment is made. A new check will be completed every three years.

What you need to do now

If you're interested in this role, take a look at the attached Job Description for more details and if it’s the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV.

What you'll get in return

You’ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:

• 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave
• Healthcare cashplan
• Matched contribution pension scheme (up to 9%)
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes and season ticket loans
• Life assurance scheme
• Paid volunteer days
• Plus lots of voluntary benefits including cash back and discounts from high street names

Our promise

All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.

We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.