Accommodation Officer
- Employer
- MTVH
- Location
- UB8 3WY, Uxbridge
- Salary
- £34,118 per annum + Benefits
- Closing date
- 3 Dec 2020
View more
- Function
- Community and Customer Services, Housing / neighbourhood management
- Seniority
- Officer
- Contract
- Fixed Term Contract
- Hours
- Full Time
- Organisation Type
- Housing association / RP
Job Details
About Us
Metropolitan Thames Valley Housing has a vision that “everyone has a home and the opportunity to live well”; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live.With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living.
This role
At MTVH we work in partnership with NHS Trusts to provide high quality accommodation for the doctors and nurses we all need. We are looking for a full time Accommodation Officer to work at our Hillingdon office. This is a full time role working 37.5 hours per week. (Monday to Friday 08:30 to 17:00). This is a fixed-term contract for 6 months.
You will be a lone worker most of the time, managing 246 units on site together with another part time member of staff, whilst working closely with the staff from the Hillingdon Hospital NHS foundation Trust.
Accommodation Officers are an essential part of our Keyworker Rented Housing Team and are fundamental to the quality service we provide to our customers.
What you'll need to succeed
You will need to be commercially driven and customer-focused ensuring a high quality of service is provided to our residents through the efficient management of our housing stock and the monitoring of our contractors. You will require experience within housing and specifically void management, lettings and inspections.
You will need to demonstrate excellent interpersonal skills, be able to work well under pressure, show attention to detail and be able to prioritise your work. Any experience of housing software such as Northgate, UH or CM would be a distinct advantage.
To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made.
What you need to do now
If you're interested in this role, take a look at the attached Job Description for more details and if it’s the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV.
Interview date: w/c 14th December 2020
What you'll get in return
You’ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:
- 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave
- Healthcare cashplan
- Matched contribution pension scheme (up to 9%)
- Enhanced maternity, paternity and adoption leave
- Salary sacrifice schemes and season ticket loans
- Life assurance scheme
- Paid volunteer days
- Plus lots of voluntary benefits including cash back and discounts from high street names
Our promise
All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.
We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.
Company
Welcome to MTVH!
Our organisation was built on a simple mission – to give people a safe, secure, and affordable home. That is as true today as it was in the 1950’s, when our founder Molly Huggins established on organisation to provide homes for Windrush migrants in London. Our core purpose I that “everyone should have a home and the chance to live well” To fulfil this vision, we work with partners to make our neighbourhoods – new and old - sustainable and vibrant places, where our customers want to live. We put people at the heart of everything we do and to guide is in every decision we make. Through managing more than 57,000 households we work at a scale that means our actions to achieve this have real impact.
We firmly believe that by serving people better every day, we will support a healthier, better cared for, and more prosperous society in the future. Like our founders before us, we will leave a lasting legacy for future generations. Our colleagues are crucial to our success in achieving this. Therefore, we are committed to investing in colleagues and creating the opportunity for them to develop. Our working environment has been designed to be one that brings out the very best in people.
We are a member of the National Housing Federation and the g15, which represents London’s 15 largest housing associations and houses one in 10 Londoners (www.g15london.org.uk).
We also offer a wide range of benefits:-
- 28 days annual leave plus bank holidays
- In addition to annual leave a 'belief day' to be taken at a time of your choosing
- 2 paid voluntary days to support your community
- Smarter working is the MTVH approach to future working arrangements for colleagues registered as office-based to adapt to the needs of the customer.
- Life assurance cover 3 x your salary
- Health cash plan scheme for your everyday healthcare needs
- Enhanced pension with matched contributions up to a maximum of 9% contribution
- Tenancy deposit – interest free loan to help with rental deposits
- Cycle to Work scheme
- 'Nudge' financial wellbeing platform
- Employee assistance programme
- Season ticket loan
- Access to extensive on-line training
- Website
- http://www.metropolitan.org.uk/
- Mini-site
- MTVH
- Telephone
- 0203 535 3611
- Location
-
2nd Floor, The Grange
100 High Street
Southgate
London
London.
N14 6PW
United Kingdom
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