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Housing Fraud Investigations Manager

Employer
Royal Borough of Kensington and Chelsea (RBKC)
Location
292a Kensal Road, London W10 5BE
Salary
£35,067 - £42,609 per annum
Closing date
16 Dec 2020

Job Details

About Us:

This department is responsible for housing, communities and improving the lives of local residents.  This includes landlord services and estate management, planning, refurbishment, and advice and support to help maintain healthy and safe homes.

A significant part of our work is focused on creating stronger communities, by working together with local residents on recovery following the Grenfell tragedy. 

In response to London’s affordable homes crisis, we are committed to building more social housing to help people on lower incomes to live, work, and raise their families in the borough. Our housing team also work closely with affordable housing providers and other agencies to manage homelessness and give support to older residents to live independently.

The Role:

The Housing Fraud Investigations Team is a new team within the Council’s Housing Management service area.

It’s a great time to join us and work on launching our new Housing Fraud Investigations Team.  Working alongside our Neighbourhood Housing Teams, Housing Needs and Corporate Fraud to ensure that we are all working towards a shared goal – making best use of the Council’s housing stock by recovering properties that have been obtained fraudulently and dealing with all aspects of housing fraud.

In this role, you’ll have responsibility for housing fraud investigations across Housing Management and Housing Needs. You will lead and manage a team of 3 Housing Fraud Investigation Officers, which aims to establish clear processes on addressing housing fraud within housing and to deliver on set targets.

About You:

With previous experience of working as part of a fraud investigations team within a local authority or housing association, specifically dealing with housing fraud.

A thorough knowledge of relevant housing law, especially in relation to housing fraud. You will also have evidence of successful outcomes regarding housing fraud and recovery of properties.

You will be highly organised and able to manage a varied workload and be able to prioritise effectively. Using your skills and experience, you will build key partnerships with key teams and establish joint working practices.

You will have excellent communication skills, demonstrate an understanding of and commitment to Council policies.

Role Requirements:

  • To be responsible for Housing Fraud Investigations across Housing Management and Housing Needs.
  • To lead and manage the Housing Fraud Investigations Team to recover RBKC housing stock in both general needs and temporary accommodation.
  • To achieve the targets set for recovery and to act as a deterrent to future fraudulent activity.

We work in partnership with Hampshire County Council (HCC) who deliver many transactional services on our behalf. Although most communications will be from HCC, all selection and appointment decisions will be made by RBKC. Certain services are shared across more than one Council area to nearby neighbouring Authorities. This enhances delivery and reduces costs. Your recruitment information will advise if your remit extends beyond RBKC.

 We will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings.

 We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.

Closing date: 16 December 2020

Company

About Us

Kensington and Chelsea is one of London’s most vibrant and recognisable boroughs. It has many unique buildings, famous museums and beautiful parks. Although the borough is geographically one of the smallest in London, at just over 4.7 square miles, it is one of the most densely populated and diverse areas in Europe. It is home to the world-famous Notting Hill Carnival. Kensington and Chelsea Council (also known as RBKC) aims to provide high quality services to improve the lives of its residents and to make the borough a better place in which to live, work, and visit.

Housing and Grenfell

This department is responsible for housing, communities and improving the lives of local residents.  This includes landlord services and estate management, planning, refurbishment, and advice and support to help maintain healthy and safe homes.

A significant part of our work is focused on creating stronger communities, by working together with local residents on recovery following the Grenfell tragedy.  

In response to London’s affordable homes crisis, we are committed to building more social housing to help people on lower incomes to live, work, and raise their families in the borough. Housing also covers landlord services and estate management, planning, refurbishment, and advice and support to help maintain healthy and safe homes.

Our housing team also work closely with affordable housing providers and other agencies to manage homelessness and give support to older residents to live independently.  Find out more about our vacancies here.

Company info
Website
Telephone
020 7361 3011
Location
Third Floor, Town Hall
Hornton Street
London
London
London
W8 7NX
United Kingdom

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