About Us

Metropolitan Thames Valley Housing has a vision that “everyone has a home and the opportunity to live well”; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living.

This role

The service is to provide an intensive housing management and resident support service at two of the Council's residential developments on behalf of Spelthorne Council. Both developments are in Ashford are due to open for new residents in May 2021.

We are seeking an experienced Support Housing Manager with an understanding of the requirements to support homeless adults and families. You will be responsible for day to day running of the service over 2 locations providing an excellent level of customer service and ensuring that all regulatory and contractual commitments are met. Additionally, you will be effective in managing staff, service budgets and other resources to ensure commercial viability. This should all be evidenced on your CV.

What you'll need to succeed

To be successful in the role previous experience of working with homeless adults and families is essential. As this is managing two services, experience of managing teams is also essential. You will be able to influence the future success of our business and your development. We are therefore seeking individuals with drive and ambition to deliver excellence and support the winning of future business.

This is supporting a new team in delivering two new services to customers with a variety of support needs. As the expert in the area it is essential that you can demonstrate significant knowledge of this customer group and how to positively support a team to deliver the required outcomes.

You will be required to work over a seven-day rota.

To meet our commitment to providing safe, high quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, once an offer of employment is made. A new check will be completed every three years.

What you need to do now

If you're interested in this role, take a look at the attached Job Description for more details and if it’s the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV.

Interview date: 7th and 8th January 2021

What you'll get in return

You’ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:

• 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave
• Healthcare cashplan
• Matched contribution pension scheme (up to 9%)
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes and season ticket loans
• Life assurance scheme
• Paid volunteer days
• Plus lots of voluntary benefits including cash back and discounts from high street names

Our promise

All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.

We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.