Senior Outreach Worker

A growing business with a strong social purpose

Our purpose at Catalyst is homes people love. That means everything from developing and maintaining great homes, to delivering excellent service to our customers every day. We provide housing for those who can't afford a home without our help as well as offering a wide range of homes for rent, shared ownership or outright purchase. We're one of the UK' leading housing associations with 34,000 homes and 1,200 employees. We're a strong business at a particularly exciting point in our evolvement having recently merged with another large housing association, Aldwyck.

We're a Sunday Times top 100 Best Company to Work for. We invest care, time and resources in our people because we know it's our people who will drive our purpose. If you'd like to be part of what we do, please get in touch.

"We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation, and are fully committed to equality of opportunity."

The role

As a Senior Floating Support Worker, you will play an active role in delivering our support service to vulnerable people, as well as supervising a team of Floating Support Workers. You'll primarily be working with people who have mental health problems within Hertfordshire and surrounding areas, who are at risk of homelessness. You'll need to work closely with your team and local housing and community mental health teams to make sure the service delivered is seamless and consistent. In doing so, you will maintain accurate records on your customers, and you will complete all administrative tasks required.

Key requirements

You must have some experience of working in a similar role, specifically with customers with mental health issues and are at risk of homelessness. You'll need good IT skills and the ability to manage a complex caseload. People skills are an absolute must for this position, so you need to be a strong communicator both in writing and in person. Due to the nature of the role, a discreet and sensitive approach with strong professional boundaries is also required. You'll be working remotely on a daily basis, so you need to be comfortable visiting properties, working without supervision and occasionally out of normal hours (as required).

Please note this role is subject to an enhanced DBS check, and you will require a drivers licence and access to a vehicle.