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Housing Officer - Hemel Hempstead

Employer
Hightown Housing Association Limited
Location
HP2 4XH, Hemel Hempstead
Salary
£31,758pa
Closing date
24 Jan 2021

Job Details

About the role

We are looking for a full time Housing Officer (35 hrs) to be part of a team providing a highly professional customer focused housing management service to the Association`s residents in rented accommodation and to housing applicants.

The role is patch based and duties will include thehousing management of a caseload of tenancies, carrying out tenancy reviews, taking appropriate action in regard to breaches of tenancies and working in conjunction with the Income Recovery team to ensure appropriate action is taken to deal with arrears of rent and charges.

You will also specialise in an area of Housing Management.

This may include;

  • Anti-Social Behaviour
  • Tenancy FraudResident Involvement
  • Tenancy Sustainment or Domestic Abuse.
  • You will be expected to keep up to date with legislation, regulatory requirements and best practice in your key area.

Due to the nature of the role you must have a driving licence and access to a vehicle.

About you

 

The successful candidate will:

 

  • Be passionate about resident involvement
  • Be an excellent communicator both orally and in writing
  • Be able to build and maintain effective working relationships with internal and external customers
  • Have knowledge of the housing sector and housing management experience
  • Have excellent time management skills with the ability to prioritise and manage a varied workload

We are looking for passionate people who with a `can-do` attitude who are driven by the desire to make a difference.

The Benefits

We offer a range of benefits which include:

  • Generous annual leave allowance of 25 days per year, rising with service, plus statutory bank holidays

  • Workplace pension scheme

  • 45 pence per mile mileage for the first 5,000 miles

  • Life assurance of three times your annual salary

  • Comprehensive training and development support

  • Annual bonus based on satisfactory performance

  • Free on-site parking

  • Access to on-site gym

Closing date: Sunday 24th January 2021

Interview dates: Monday 1st February 2021

To apply for this position please visit http://www.hightownha.org.uk/careers/ and complete an online application form. Please be advised that this recruitment process will be carried out online and would ask that you check your emails regularly. Please also quote the reference number of the job when applying. Previous applicants need not apply.

We are an Equal Opportunities Employer

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Company

Hightown is a charitable housing association transforming thousands of lives every year.

We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We have high ambitions, a principled approach and a dependable, flexible team that delivers.

We are a charitable association aiming to help people who cannot afford to buy or rent housing at market values. 
  
We currently manage over 7,000 homes (principally in Hertfordshire, Berkshire, Bedfordshire and Buckinghamshire) and employ over 1,000 full and part time staff. We have an annual turnover of £90 million and a development programme that will deliver around 450 new affordable homes each year.

Mission 

Building homes. Supporting people.

Values

  • Put residents and service users first.
  • Treat people with respect
  • Be cost effective
  • Don't compromise standards or safety
  • Develop passionate and committed teams

Culture

Hightown’s aim is to provide as many homes as we can at below market rates and a wide range of housing and support for people who are vulnerable and/or disabled. Hightown’s history over more than 50 years shows our continuing focus on our strong social purpose.

We are rated highly for financial and operational performance; and have a high grading from the Regulator of Social Housing.
Hightown is committed to retaining its distinctiveness and its reputation for making projects happen which demonstrate Hightown’s values and contribution to society.

We believe that, by developing decent homes and supporting individuals to live with confidence, independence and choice, our work delivers a tangible positive impact for local communities

Please see our vacancies below:

Company info
Website
Telephone
01442 292309
Location
Hightown House
Maylands Avenue
Hemel Hempstead
Hemel Hempstead
Hertfordshire
HP2 4XH
GB

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