Neighbourhood Response Officer x2

Location
England, Kent, West Malling
Salary
Negotiable
Posted
13 Jan 2021
Closes
27 Jan 2021
Ref
R0004492
Contact
Clarion Housing Group Ltd
Seniority
Officer
Contract
Permanent
Hours
Full Time
Organisation Type
Housing association / RP

Salary: £30,294 to £35,639 per annum

Hours: 36 per week

Contract Type: Permanent

Location: West Malling

We're looking for two confident, customer focussed Neighbourhood Response Officers to join our team in West Malling. In a nutshell, you'll ensure that our estates are places that our residents want to live, you'll work in a rewarding environment supporting vulnerable customers and preventing anti-social behaviour.

What you'll be doing

Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, whilst delivering a programme of regular estate inspections, identifying improvements and investigating breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.

What you'll need

We're looking for confident and resilient individuals with a positive mind set. With sound experience in customer service, you'll enjoy working with people in the community. You'll be able to develop effective working relationships across Clarion and external agencies and also be confident working alone. You'll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions.

What you'll get in return

Knowing that you're making a difference to our resident's lives is rewarding, but our role's offer much more than that. Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle.

If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.

Closing Date: Tuesday 26th January at midnight

Interviews will be held via Microsoft Teams on 5th, 8th and 9th February

For further details on this vacancy, please click 'apply'.

You can download the role profile here - Neighbourhood Response Officer


Application Guidance for Candidates

Applicants will be required to travel regularly across the region.

This post is subject to Basic Criminal Record Check Clearance.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.

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