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Neighbourhood Response Officer x2

Employer
Clarion Housing Group
Location
England, Kent, West Malling
Salary
Negotiable
Closing date
27 Jan 2021

Job Details

Salary: £30,294 to £35,639 per annum

Hours: 36 per week

Contract Type: Permanent

Location: West Malling

We're looking for two confident, customer focussed Neighbourhood Response Officers to join our team in West Malling. In a nutshell, you'll ensure that our estates are places that our residents want to live, you'll work in a rewarding environment supporting vulnerable customers and preventing anti-social behaviour.

What you'll be doing

Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, whilst delivering a programme of regular estate inspections, identifying improvements and investigating breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.

What you'll need

We're looking for confident and resilient individuals with a positive mind set. With sound experience in customer service, you'll enjoy working with people in the community. You'll be able to develop effective working relationships across Clarion and external agencies and also be confident working alone. You'll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions.

What you'll get in return

Knowing that you're making a difference to our resident's lives is rewarding, but our role's offer much more than that. Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle.

If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.

Closing Date: Tuesday 26th January at midnight

Interviews will be held via Microsoft Teams on 5th, 8th and 9th February

For further details on this vacancy, please click 'apply'.

You can download the role profile here - Neighbourhood Response Officer


Application Guidance for Candidates

Applicants will be required to travel regularly across the region.

This post is subject to Basic Criminal Record Check Clearance.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.

Company

Clarion Housing Group

Clarion Housing Group comprises the country’s largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.

The Group’s housing association, Clarion Housing, is committed to providing good customer service to all its residents and to maintaining its homes to a good standard - investing significantly in improving them each year.

Its development target is to build 50,000 new homes over 10 years and the Group will invest £13 billion on meeting and delivering on this target.  Two thirds of the programme will be affordable and developed by Clarion Housing, while homes for private sale are delivered and marketed through development company Latimer by Clarion Housing Group.  The proceeds from sales are invested in our social purpose.   

The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people.

Building homes. Developing futures.

Company info
Website
Location
6 Tooley St
London Bridge
London
GB

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