We have an exciting opportunity for a Community Advice & Support Team Leader to join our front-line team.

The post holder will assist the Community Advice & Support Team Manager in shaping the service so that it is fit for the future, and delivering a first-class service to our customers.

About the Team

The Team delivers the front-line housing solutions service for homeless applicants and is responsible for the Council’s Housing Allocations Policy and waiting list. In addition, it also administers the Housing Benefit, Council Tax Reduction and discretionary payments schemes on behalf of the Council. There is also an extensive rough sleeper solutions programme in place that has successfully reduced rough sleeping in the town and we also manage an extensive portfolio of private rented accommodation.

Your role

Working closely with the Team Manager, you will be involved in all aspects of the team’s work ensuring that we continuously improve the service for residents and service users.

Requirements

You will need extensive understanding of housing and homelessness legislation to ensure that the service operates within the law. You will also have excellent people management skills and the ability to manage staff delivering a diverse range of services to find solutions for those who are experiencing or at risk of homelessness or those requiring help to pay their rent and council tax and therefore assisting to prevent homelessness in the future.

Although you will be managing the finance support functions of the team, knowledge of this area of work is not required but a desire to learn is.  

For an informal discussion about this role, please call Dave Wortley, our Community Advice & Support Team Manager on 01788 533440.

You can view full details of this job via our website www.rugby.gov.uk , where you can also apply on-line.  If you are unable to apply on-line please contact 01788 533564, or e-mail: contact.centre@rugby.gov.uk for further assistance.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Closing Date: 31 January 2021

Interview Date: week commencing 8 February 2021