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Specialist Support Officer (scheme)

Employer
Stevenage Borough Council
Location
Stevenage, Hertfordshire
Salary
from £27,041 - £30,284 pro rata for hours worked
Closing date
28 Feb 2021

Job Details

As a Specialist Support Officer (scheme) you will be working in our extra care/independent living housing schemes supporting residents to maintain their independence for as long as possible. 

You will have day to day management of the scheme you are working in and carry out housing management duties including health and safety checks, fire checks, raising communal repair works. You will be liaising with agencies/families/other SBC departments to support residents to maintain their independence. 

You will be working with a diverse group of people which includes those with complex needs both within the schemes and outside in the community. 

You will assess applicants for suitability to move into our schemes and on an ongoing basis to identify support needs.

 

You need to be flexible as you will be required to respond to emergency calls to residents in our independent living/extra care schemes and on our careline service in the community.  It is essential that you have use of a vehicle which has business insurance cover in order for you to be able to carry out your duties. A mileage allowance will be payable.

The successful candidate will have:

  • excellent communication skills at all levels
  • a flexible outlook and attitude to working in a customer focussed team.
  • good knowledge and understanding of services for older and/or disabled people and their needs, demonstrating a high level of sensitivity.
  • a dynamic, pro-activce and creative approach
  • good organisational skills and ability to manage multiple tasks simultaneously
  • experience in managing complex cases and problem solving
  • be able to work on their own initiative and have excellent attention to detail.
  • excellent record keeping and computer skills (competent in using Microsoft Office IT packages including Excel)

Uniform is provided.

This post will be subject to an enhanced Disclosure and Barring Service

Check and a value based interview.

Application Details

For an informal discussion about the role, please contact Jeanne Ndjov or Kelly Holland in the Specialist Support Services Team on 01438 242912.

For an application pack and to apply online, please visit

 https://www.stevenage.gov.uk/job-vacancies Please quote the correct post reference number when applying.

Please note that Stevenage Borough Council cannot accept CV’s, all applications must be made on the Council’s standard application form which can be found at the above link.

 

Applications must be returned by 23:00 Sunday 28 February 2021.

Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date

Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board

Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click here.

                                                                                                                                          

Company

“The Heart of a Town Lies in its people” and at Stevenage Borough Council our people are at the heart of what we do.

We are committed to providing a diverse, stimulating and enjoyable working environment and to offering a comprehensive benefits package in order to attract and retain our best people.

Surrounded by beautiful Hertfordshire countryside, Stevenage, the first new town in the UK, is situated approximately 30 miles north of London. The jewel in Stevenage’s crown is our award winning 120 acres of parkland – Fairlands Valley Park – right in the heart of the town.  With affordable housing, good links to the national road, rail and air networks and a good range of quality educational and recreational facilities, including  several miles of cycle ways, it is an exciting time to join Stevenage Borough Council  and be a part of our exciting transformation programme for the town, the Council and our people.

Detailed below are some of the benefits you can expect from us:

Salary

Competitive salary scales with annual reviews on the 1st April.

Holiday

25 – 31 days depending on Local Government service

Flexible working

Flexible and Hybrid Working

Part time

We offer a range of part time opportunities and all our full time vacancies are open to job share unless otherwise stated.

Family Orientated Leave

We offer a variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.

Training and Development

Excellent training and development opportunities are available to all staff in conjunction with our comprehensive performance and development programme. Secondments are often available to current employees offering the opportunity to gain further skills and experience.

Pension Scheme

We offer a competitive, contributory career average salary pension scheme.

Discounted

Health and Fitness membership as part of our Employee Wellbeing Strategy.

Trade Unions

All employees have the opportunity to join a Trade Union. For a small fee members have access to free legal advice and assistance, welfare assistance and a whole range of discounted benefits, but more importantly, full representation in the workplace.

Company info
Website
Telephone
01438 242242
Location
Daneshill House
Danestrete
Stevenage
Herts
SG1 1HN
United Kingdom

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