Senior Outreach Worker

Up to 25729 UKP per year
17 Feb 2021
17 Mar 2021
Ms Caroline Seery
Full Time
Organisation Type
Housing association / RP

As a Senior Outreach Worker, you will play an active role in delivering our support service to vulnerable people, as well as supervising a team of Floating Support Workers.

About us

We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties.

We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people.

Our purpose

Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities.

What we’re looking for:

  • Previous experience of working in a similar role, specifically with customers with mental health issues and are at risk of homelessness.

  • People skills are an absolute must, so you need to be a strong communicator both in writing and in person.

  • A discreet and sensitive approach with strong professional boundaries.

If so, this is the perfect role for you!

We currently have a great opportunity for a Senior Outreach Worker to join us on a 12-month Fixed Term Contract basis.

Do you have what it takes?

To succeed in your role as a Senior Outreach Worker, you will:

  • Primarily be working with people who have mental health problem within Hertfordshire and surrounding areas, who are at risk of homelessness.

  • Work closely with your team and local housing and community mental health teams to make sure the service delivered is seamless and consistent.

  • Maintain accurate records on your customers, and you will complete all administrative tasks required.

  • Need good IT skills and the ability to manage a complex caseload.

  • Work remotely on a daily basis so you need to be comfortable visiting properties, working without supervision and occasionally out of normal hours (as required).

The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too!

This role is subject an enhanced DBS check and will require a full driving licence and access to a vehicle.

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