Compliance Delivery Manager

Bruce Kenrick House
£44,586 to £51,273 per annum
19 Feb 2021
04 Mar 2021
Full Time
Organisation Type
Housing association / RP

Do you want great exposure to the business and a high-profile role where you can directly impact on keeping residents’ homes safe and warm?

Our Compliance team in the Sales and Building Safety Directorate have recently restructured to ensure compliance remains our priority. We have three key areas of focus; M&E, Gas, and Fire. To fulfil service in these areas we are looking for a Compliance Delivery Manager to join our exciting and important Heating Team.

These are substantial roles where you will be:

Keeping our residents safe, and our equipment well maintained is at the core of the department and we work together with our clients in front-line teams to achieve the best outcome for the business and for the customer.

As a Compliance Delivery Manager, your main function will be to effectively people manage a local team of Compliance Delivery Officers to deliver an effective compliance programme as well as responsive repairs and planned maintenance work to customers in their homes, and to ensure that budgets are kept to and value for money maintained.

You will have oversight of the management and contract administration responsibility for a number of contracts.

You will ensure that works are delivered to the highest quality, on time and in budget and work with the Compliance Lead to ensure your team are professionally trained and supported and have the appropriate technical knowledge to fulfil their roles.

Your day looks like this:

Build good working relationships with contractors, partners and stakeholders and work collaboratively.

Oversee Contract execution, ensuring full and complete compliance in accordance with the Regulations governing your workstream, and contract/s based on KPIs, feedback from your teams and front-line stakeholders/contract review meetings.

Manage the validation of all annually planned programmes and surveys in partnership with the client, including specifications.

Actively seek and take new initiatives including implementing sustainable solutions that allow NHG to achieve targets in response to Government recommendations/directives.

Project manage difficult compliance cases and complex repairs escalated by your team and be responsible for learning outcomes with the contractors and internal clients to ensure continuous improvement

The role has a wide level of responsibility and we are looking for someone who can deliver and push the agenda forward, including:

Knowledge and experience of contract administration e.g. JCT / NEC / TPC and running multiple projects at once.

Excellent negotiating skills and experience of developing and managing sound client relationships.

Technical competence or training in the workstream/s you will be managing including knowledge of relevant compliance legislation  

Applications for this role close at midday on 4th March 2021. Short listed candidates will be invited to interview and assessments week commencing the 8th March 2021.

In return we offer you 25 days annual leave (plus bank holidays), health cash plan, season ticket loan, tenancy deposit loan, cycle 2 work scheme, childcare vouchers, life assurance and a generous contributory pension offer.

How to apply

We are proud signatories of the G15 group’s diversity pledge to encourage more diversity in the boardroom and at senior level.  The pledge on Black, Asian and minority ethnic (BAME) diversity commits NHG to reflect the ethnic diversity of the communities we work in at all levels and particularly at senior managerial, leadership and board levels.

We have under-representation of BAME colleagues at this level and are keen to fill this gap. We welcome applications from everyone. For this role, we especially encourage BAME candidates to join us and be part of an inclusive culture that celebrates diversity, equality of opportunity and provides a place for you to grow your career.

Please apply for this role with us online. If you are not able to apply online or require any reasonable adjustments in the application process, please contact our HR team via to discuss your requirements.

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