Community Services Manager
- Employer
- North Devon Homes
- Location
- Barnstaple, Devon
- Salary
- £39,000 per annum + £1,350 essential car user allowance + benefits
- Closing date
- 15 Mar 2021
View more
- Function
- Community and Customer Services, Housing / neighbourhood management, Tenant services
- Seniority
- Manager
- Contract
- Permanent
- Hours
- Full Time
- Organisation Type
- Housing association / RP
Managing over 3,300 properties in North Devon, we are a registered charity providing affordable homes for people to rent and buy. We are genuinely committed to creating communities where people want to live and are continuously investing in our neighbourhoods.
We are seeking a highly motivated manager who is passionate about service development to motivate and lead our Neighbourhoods, Independent Living Services and Support Teams. We will expect you to have a good working knowledge of the legal obligations as a landlord, understand all regulatory requirements and standards and have a good awareness of Health and Safety requirements. You will be responsible for advising on, managing and monitoring tenancy sustainment, enforcement and in some cases taking legal action.
To complement this, you must also have considerable experience liaising with customers through customer involvement, feedback and complaints processes to support fair and reasonable outcomes for customers.
It goes without saying that you will need to possess excellent communications skills, can demonstrate a commitment to delivering exceptional customer care and be an exceptional leader and team player.
If you are looking for a challenging, yet rewarding opportunity, please visit our website for further detail about our vacancy and how to apply:
Closing Date: 10am on Monday, 15 March 2021
Interview & Testing Date: Monday, 22 March 2021
Please note - applications must include a completed North Devon Homes application form. If you continue without completing our form your application will not be considered and your application may not be acknowledged.
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