Locality Housing Director (s)
Glasgow Housing Assocation (GHA), part of Wheatley Group, has a rare opportunity for a housing professional with outstanding leadership skills to join the team as it embarks on an exciting new stage of its journey.
As one of the UK’s biggest and most innovative social landlords, we have a strong track record in delivering exceptional services and support to our customers and have ambitious new-build and investment programmes across Glasgow.
We remain deeply rooted in our communities with our “Think Yes” culture empowering our staff to make decisions and design personalised services for individual customers. It is this Think Yes approach that drives our outstanding services, resulting in customer satisfaction of around 90% and national and international recognition. The significant number of awards we have to our name include the European Foundation for Quality Management’s Global Business Excellence and Award and the Investors in People Platinum Employer of the Year title.
But at GHA we never stand still. Now, as we embark on our new five-year strategy which will take customer service to a whole new level, we are looking for a talented and experienced leader to join us as a Locality Housing Director.
The successful candidate will lead and support our teams of dedicated staff through this next stage of our journey, including our on-going digital transformation.
Experience of working in a senior management role in housing is essential as is a strong track record in achieving top performance results.
You must be able to demonstrate an ability to inspire and motivate staff to deliver first-class services in our communities. That includes colleagues working in housing, asset management, repairs and maintenance, and environmental services. You will support your teams to develop their confidence and skills so they can find the right solutions and services to help each individual customer.
You’ll also be a strategic and analytic thinker, be used to working in a pressurised and regulatory environment and be adept at writing reports and customer-facing communications. Experience of influencing decision-makers at all levels is desirable.
This role will primarily be based from home with some regular travel when required to GHA and Wheatley Group offices.
Successful applicants will be subject to a basic disclosure check
GHA is committed to equality and diversity and is an equal opportunity employer.
To apply, and for a detailed job profile, please click here.
Closing date for all applications is 9 March 2021 at 5pm.
Interviews to be held: Wednesday 17 March and Thursday 18 March
For an informal, confidential chat; talk to Jehan Weerasinghe, Managing Director of GHA on 0141 274 8040.
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