Neighbourhood Response Officer
Contract Type: Fixed Term Contract until mid-August 2021
We're looking for a customer focussed Neighbourhood Response Officer to join our team in the East Midlands. You will provide neighbourhood management in Leicester, Nottingham and the surrounding areas.
What you'll be doing
You'll ensure that Clarion Neighbourhoods are clean and safe, delivering regular estate inspections and making sure that the related actions required are addressed.
You will develop and deliver neighbourhood plans and local offers where relevant.
You will do the above working with residents, internal and external partners making sure that we continue to improve services, resources and activities resources relevant to customer community and individual needs.
You will carry out home visits and action key tasks in response to customer enquiries including breach of tenancy processes and visits related to ASB and the welfare of our customers.
What you'll need
We are looking for a confident and resilient individual with a positive mind set. With sound experience in customer service, you will enjoy working with individuals and communities. You will be able to develop effective working relationships across Clarion and external agencies working alone and as part of a team. You will have experience of working to plans and targets, prioritising tasks and working with systems and processes. You will be solution and outcome focused and work well in a changing environment.
What you'll get in return
Knowing that you're making a difference to our resident's lives is rewarding, but our role's offer much more than that. Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle.
If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.
Closing Date: Sunday 7th March 2021 at midnight
Interviews will be held by Microsoft Teams, date to be confirmed
For further details on this vacancy, please click 'apply'.
Applicants will be required to travel regularly across the region.
This post is subject to Basic Criminal Record Check Clearance.
Diversity and Inclusion
We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.
We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
In the event that we receive a high volume of applications, we reserve the right to close this advert early.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.