Team Leader - Neighbourhood Housing
Social housing is high on the national agenda and we have two exciting opportunities to join our Neighbourhood Housing Team as a Team Leader.
It is an exciting time to join the team. You will have the opportunity to help improve the service, work across a range of different cases and support a number of new projects and initiatives.
Neighbourhood Housing provide a range of housing services including tenancy sustainment, enforcement, estate management and retirement housing. We are looking for someone with experience to provide technical expertise to our tenancy management service, responsible for the effective management of teams dealing with all areas of tenancy and estate management across the stock. Whilst we have a dedicated team who manage our high risk complex anti-social behaviour cases this team also manages low risk cases and works to sustain tenancies engaging with our local and national agencies and partners.
We are looking for an energetic and inspiring team leader who can manage our teams supporting the operational delivery, providing customer focussed solutions in response to complex tenancy issues, whilst building and maintaining positive working relationships both internally and externally. Your effective leadership will also help support the improvement of customer satisfaction amongst our diverse range of tenants.
You will know how to get the best out of your team through coaching and performance management, be comfortable managing and implementing change and have the communication skills it takes to effectively inform and influence others.
Previous applicants need not apply
To apply click the red 'apply' button below.
The closing date for the receipt of applications is 15 March 2021 at 12:00