Residential Estate Manager - Ireland Crescent, Leeds
- Employer
- Anchor
- Location
- Leeds, West Yorkshire
- Salary
- £9.29 per hour + ground floor 2 bedroom flat to live in
- Closing date
- 22 Apr 2021
View more
- Function
- Homes and Asset Management, Facilities management
- Seniority
- Manager
- Contract
- Permanent
- Hours
- Full Time
- Organisation Type
- Housing association / RP
Residential Estate Manager
Please note that the requirement of this role is to live within the estate in a ground floor 2 bedroomed flat
Hours: 33 per week
You will cover 3 different locations: 22 hours per week residential at Ireland Crescent, 7 hours per week visiting Guardian Mews, and 4 hours per week visiting Magdalene Close
The role of a Residential Estate Manager is an exciting and dynamic one, with no day the same as the last. You’ll be responsible for delivering excellent customer service which meets and exceeds expectations, supports the needs of the individual and promotes happy living. You’ll have great people skills, a ‘can do’ attitude and empathy. As well as being a people person, you’ll also be business minded and always be on the lookout for opportunities to improve and enhance Anchor’s services for our customers.
You will get the best of both worlds with opportunities to work as part of a team and on using your own initiative. Knowledge or previous experience of working with older people, managing budgets, complaint handling and safeguarding of vulnerable adults is preferred, but not essential for this role. A level 3 certificate or diploma in housing is desirable.
Anchor Hanover is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also BAME, LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.
Our housing leasehold and rented schemes are about providing older people with independence and security within a happy community. Residents look to us to provide them with a safe, well-maintained home and take the stress out of everyday life.
Anchor Hanover is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also BAME, LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.
As England’s largest not-for-profit provider of care and housing for older people, we’re able to negotiate great deals and benefits for our people. Here are just a few of the things you’ll get when you work with Anchor.
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Exclusive discounts on high-street shopping
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20% off mobile phone contracts
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Cashback on dental and medical expenses
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Discounted Private Medical rates
Click here to find out more about our full benefits and wellbeing package (the link is https://ahbeingwell.co.uk/ )
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