Customers are at the heart of our repairs and maintenance business; this role ensures that our highly qualified tradespeople get to our customer’s homes at the appointed time and fully briefed on the nature of the job. You will join a disciplined and flexible team adhering to strict routines for planning and allocating work, whilst adapting the day’s planning to take account of emergencies and unforeseen customer demands.

You will be IT literate and have experience of working with real-time time critical work flow management in a customer service environment, are able to remain calm in a high pressured environment and have the ability to work as part of a team to achieve group targets and objectives.

Experience of contacting customers is key with a talent for multi-tasking and a good understanding and knowledge of building repairs and maintenance and the service delivery requirements.

As well as joining a fantastic, supportive team within a welcoming organisation, you will also receive an excellent benefits package which includes: 

• Training and development opportunities 
• Minimum 25 days annual leave + bank holidays 
• Flexible working options
• Free SOLO Medicash membership providing access to a wide range of health care benefits
• 24 Hour, free and confidential access to our Employee Assistance Programme for you and your immediate family
• Access to the Auto Enrolment Pension Scheme
• As an accredited Workplace Wellbeing Charter organisation we are committed to your health and wellbeing

Plus Dane is an organisation that listens to its colleagues, and this has led to our workforce creating a set of values and behaviours that everyone across the organisation can live by every day. They are: 

• Take ownership 
• Achieve for our customers 
• Work Together 
• Learn and Grow