Repairs Supervisor
- Employer
- Royal Borough of Kensington and Chelsea (RBKC)
- Location
- London (Greater)
- Salary
- £44,370 - £50,964 per annum
- Closing date
- 22 Apr 2021
View more
- Function
- Homes and Asset Management, Maintenance / Repair
- Seniority
- Manager
- Contract
- Permanent
- Hours
- Full Time
- Organisation Type
- Local authority
Job Details
About Us:
A new team, setting a new standard in home repairs
In Kensington and Chelsea, we put local people and local businesses at the heart of decision-making, working in partnership with them to provide quality services that are responsive, effective and efficient. Following the Grenfell tragedy we have brought our social housing stock back under local authority control, and we are now looking to take on a permanent Repairs team of tradespeople and trade apprentices.
The Role:
We want our Repairs team to set a new standard in customer service. You’ll help to make it happen, allocating tasks and ensuring we meet daily work targets and quality standards. You will also carry out training and ‘tool box talks’ to keep the team up to speed with work-related issues. Constantly on the lookout for ways to improve the service, you will be open to ideas from both customers and your team. A key part of the role is communicating with residents at meetings and presentations, for which you will need to work occasional evenings and weekends.
Please refer to the Job Description for more information
Vetting requirements: Enhanced DBS Check
Interview date: Week commencing 10th May 2021
About You:
Your success depends on a mixture of trade skills and people skills. You’ll be a qualified Domestic Installation Electrician NVQ level 3 or equivalent City and Guilds, ideally holding City & Guilds 2391. Some experience of managing other tradespeople is essential, while a background in social housing repairs would be ideal. You must be familiar with COSHH and HSE legislation. Well-organised, flexible and level-headed, you’ll be able to juggle priorities and stay calm under pressure. Good communication and customer service skills are also important.
In return, you can look forward to a package that includes a competitive salary, a high-quality pension scheme and generous annual leave plus bank holidays.
Please apply online explaining how you meet the requirements set out in the person specification and job description. CV’s will not be considered for this role.
Additional information
We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.
We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.
This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.
We do not accept speculative CVs from any source.
Please note, we will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings.
Company
About Us
Kensington and Chelsea is one of London’s most vibrant and recognisable boroughs. It has many unique buildings, famous museums and beautiful parks. Although the borough is geographically one of the smallest in London, at just over 4.7 square miles, it is one of the most densely populated and diverse areas in Europe. It is home to the world-famous Notting Hill Carnival. Kensington and Chelsea Council (also known as RBKC) aims to provide high quality services to improve the lives of its residents and to make the borough a better place in which to live, work, and visit.
Housing and Grenfell
This department is responsible for housing, communities and improving the lives of local residents. This includes landlord services and estate management, planning, refurbishment, and advice and support to help maintain healthy and safe homes.
A significant part of our work is focused on creating stronger communities, by working together with local residents on recovery following the Grenfell tragedy.
In response to London’s affordable homes crisis, we are committed to building more social housing to help people on lower incomes to live, work, and raise their families in the borough. Housing also covers landlord services and estate management, planning, refurbishment, and advice and support to help maintain healthy and safe homes.
Our housing team also work closely with affordable housing providers and other agencies to manage homelessness and give support to older residents to live independently. Find out more about our vacancies here.
- Website
- http://www.rbkc.gov.uk/
- Telephone
- 020 7361 3011
- Location
-
Third Floor, Town Hall
Hornton Street
London
London
London
W8 7NX
United Kingdom
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