Housing ASB Officer

Hackney, London
£34,689 - £35,949
12 Apr 2021
25 Apr 2021
Full Time
Organisation Type
Local authority

An exciting and challenging position within our Anti-Social Behaviour (ASB) Team is available on a permanent basis. We are recruiting someone to look after the security of people living in properties we manage. We look after over 30,000 social housing properties within the borough of Hackney. Your role will be to manage cases of anti-social behaviour to help make these homes safer for the people who live in and visit them.

As a Housing ASB Caseworker, you will focus on incidents of anti-social behaviour, harassment and domestic violence. You will assist with resolving cases that may be low level, complex and persistent. Your role will be to provide advice to our neighbourhood staff and residents to deal with such issues and promote good practices to invoke social inclusion.

Day to day you will undertake detailed investigations: visiting victims, gathering evidence and preparing files for court. You will also support individuals and families and make referrals for the victims and perpetrators. You will regularly attend court so must have a working knowledge of housing legislation and other relevant law.

We need someone with experience of dealing with anti-social behaviour, preferably within a public sector background. To thrive in this role, you should be used to working in partnership with the Met Police and other enforcement agencies. You should be a confident communicator, able to handle sensitive issues and engage vulnerable people.

As you will be required to work on multiple cases at once you must be able to prioritise your own workload and ensure performance targets are met. Experience of using electronic case management systems and a variety of other software is advantageous.

Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough, securing the legacy from the 2012 Games, and making this a place of which we can all be proud.

When applying, it is essential that you include a supporting statement, addressing how your skills, knowledge and experience meet all aspects of the post, as indicated in the job description and person specification.

The recruitment process is anonymous. Please ensure that you do not include your name on any of your supporting documents or on the file attachments.

Closing date for applications: 25 April 2021

Interview date: W/c 10 May 2021

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

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