Senior Safe Living Manager

Newcastle, Newcastle Upon Tyne
£42,821 - £46,845 per annum (pro rata for part time hours)
12 Apr 2021
25 Apr 2021
Full Time
Organisation Type
Housing association / RP

At YHN our vision is to be ‘First for Housing’. We have bold plans for the future and our people are key to us achieving our goals, so we want to attract the very best.

We manage more than 26,000 homes on behalf of Newcastle City Council and provide a huge range of support services to our customers. From benefits and money advice to providing a repairs and maintenance service and supporting customers with their tenancies, we strive to make living easier.

Our new business strategy, Destination 2022, sets out how we’re going to achieve our vision. The journey to Destination 2022 is guided by our values - Ready, Amazing, Revolutionary, Energetic - we live and breathe them and they shape how we work day to day.

We offer a forward thinking and open environment where our people are empowered to make a difference, coupled with competitive salaries and a wide range of benefits. These benefits include flexible working, generous annual leave allowance, local government pension scheme and access to extensive learning and development opportunities plus regular support from your manager.

YHN Head office is based in Newcastle Upon Tyne; current working arrangements are under review and it is expected that this role will work from home, the community, and in the office moving forward (working arrangement to be decided with the appointed candidate).

This is a key Strategic role for us here at YHN. You will work alongside 4 Senior Managers across the Housing Services directorate to deliver amazing standards of housing management. Your role will be to lead the Safe Living team through implementing the new policy and service model for the service, embedding our customer centred approach to managing ASB on our estates and enabling our communities to influence lasting change in their neighbourhoods through a consistent culture of consideration within our service offer. You’ll work strategically with the Safe Newcastle board alongside key partners to influence meaningful, impactful and lasting change across the City.

This is an exciting role for anyone who is experienced in leading teams in a busy service area and has a passion for thriving communities and creating neighbourhoods to be proud of. You’ll need to be a great leader, good at performance monitoring and managing the workload of a busy service area. You’ll also need to be able to work with people at all levels and across multiple organisations – being an ambassador and an enabler across the Safe communities agenda.

We’ve laid the foundations for an amazing service that will ensure we achieving our Vision to be First For Housing. We are now looking for the person to lead us in implementing and developing these plans.

For an informal chat about the role please contact the recruiting manager Crystal Hicks

Apply online at

We do not accept CV’s, only online applications. Any communication sent to you regarding your application will be sent via email.

Closing date: 25 April 2021

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