The Role 

You will be responsible for providing a highly visible, effective and, above all, proactive role. The service you deliver will incorporate regular estate inspections and measures to address any issues. It’s about getting to really know the tenants – some of whom may be vulnerable or have issues with anti-social behaviour – and become a trusted member of the community. You’ll make great connections with other organisations who can support you along the way – from local authority community planning to the police. 

Join the Housing Management Team and put our customers at the heart of everything you do, offering a first class tenancy and estate management service within a defined community. That means delivering front-line elements of Housing and Environmental Management, Community & Tenancy Support and Community Safety & Cohesion. 

What we’re looking for…

If you don’t come from a Housing Management background, you’ll certainly have experience of working closely with the community in often sensitive situations. An NVQ Level 3 or BTEC National Certificate or equivalent is also essential. 

We’re looking for someone who understands the nature of community support and the issues our tenants are likely to face. Brilliantly organised and a fantastic communicator who can really build trust and negotiate effectively, you’ll be able to prioritise your workload effectively and bring an innovative approach to the role. 

What you might be asking is, why work for us?

We are proud to be an IIP Gold Accredited Organisation and we put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including: 

• Flexible Working Packages 
• Excellent Pension Scheme 
• Discounted Gym Membership 
• Health & Wellbeing Checks 
• Fantastic Training and Development Opportunities 
 

Job Description and Employee Specification: To attach

Guidance Notes for Applicants: Guidance Notes 15.pdf

Berneslai Homes values diversity in its workforce and encourages applications from all sectors of the community.

Please refer to the full Job Description and Employee Specification upon completing your application. CVs will not be accepted.