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Operations Manager

Employer
Home Group
Location
East Riding of Yorkshire
Salary
Negotiable
Closing date
13 May 2021

Job Details

Supported and Rented Housing Operations Manager

Central Yorkshire and Humberside

Permanent, Full Time (37.5 hpw)

Starting Salary circa £40,000pa.

Plus, Brilliant Benefits

Delivering brilliant Customer Service collaboratively. That?s when it hits home.

It?s a really exciting time to join Home Group.  We are currently undergoing a significant period of growth and change that will enable us to build more homes, independence and aspirations ? the vision that underpins our five-year strategy. Our ambition to be market leaders in New Models of Care, building the right homes in the right places and delivering our Customer Promise is in the hands of brilliant people like you.

What makes us No. 10 in the UK?s Best Super Large Great Places to Work, 6th Best Place in the UK for Great Places for Women to Work, 18th in the Stonewall Top 100 and Investors in People Platinum Standard?.? It?s our brilliant people and culture!

This is a fabulous opportunity for you to join us in our exciting role of Operations Manager where you?ll work collaboratively with the Head of Service Delivery in Yorkshire. It?s an exciting time in Yorkshire as we implement large scale growth in our supported and rented homes. You?ll manage performance across a varied portfolio including care and support, rented and leasehold strands; aligning resources to workflow to achieve targets, contractual compliance and deliver amazing customer service in line with our values.

You?ll be working alongside Sarah, our brilliant Head of Service Delivery and with your four fellow Operations Managers. You are joining a passionate and experienced team of professionals with a wide range of skills. You?ll be managing a fabulous team of Housing Managers operating across Central Yorkshire and Humberside, and dedicated Supported Managers delivering Outstanding registered care services, and a range of housing provision for vulnerable people. You?ll lead operational efficiency, compliance and continuous improvement across the different service strands to deliver customer focussed service.

We?ll need you to have experience in managing service delivery in customer services, supported, housing, and health with knowledge of statutory and regulatory requirements within the specialist service strands. You?ll be a team player and intuitively collaborative with a track record of developing brilliant people and teams. You?ll have excellent verbal and written communication and the ability to negotiate, influence and manage complex challenges and achieve successful outcomes.

We will need you to undertake regional and on occasion national travel, so a driving licence and access to a vehicle would be great!

So, if you want to do great things in a brilliant operational team and work for an organisation that really makes a difference? join us at Home Group!

Be yourself at Home Group

Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! We?re super proud of our Internal Diversity Networks (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves.  

We?re especially keen to encourage your application, if you are from a Minority Ethnic or Multicultural background (BAME), if you identify as Lesbian, Gay, Bisexual or Transgender (LGBTQ+) or if you are registered or consider yourself disabled. This is because these groups are currently underrepresented amongst our colleagues.  

 We recognise and celebrate our differences, together we make Home Group a great place to work!

Working flexibly

It?s the team?s unwritten rule that you attend the important appointments in life, be it your child?s school play, your partner?s graduation, or life?s essential appointments. You can elect to fit these around your working day or use your flexi to take the time off. Our focus is on getting the job done, not your working hours!

When you join, you?ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don?t have a transferrable one.

Want to know more?

If you?re not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You?ll be able to download the Operations Manager Job description and find out more about Home Group. We?ve also got some short films that show you what it?s like to work here, and we know you?ll want to find out more about our award winning benefits and rewards package!

To apply

Don?t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we?ve also got some great templates to help you.

#housing #care #socialcare #managementjobs #housingjobs #socialcare jobs #EastYorkshirejobs #CentralYorkshirejobs #Humbersidejobs

Company

There’s never been a more exciting time to join us, as we build and sell over 10,000 new homes across the UK.  From affordable housing to our brilliant private sale brand Persona, we’re shaking up the new build market.  You’ll have the opportunity to work on everything from affordable homes to luxury apartments and build the career you want with us. 

As one of the UK’s largest developers of new homes and providers of houses for affordable rent.  We also provide long term integrated health and social care housing.  We don’t just build houses, we build homes and develop vibrant communities where people want to live. 

What keeps us busy?

We’re building homes, independence and aspirations and according to our trophy cabinet we’re pretty good at it! 

We’re winners of the 2018 UK Housing Awards Development Programme of the Year, Silver Best House at the What House Awards 2018, and RESI Landlord of the Year 2016.  We’re constantly challenging the status quo, delivering unparalleled schemes and ground-breaking products.  We pride ourselves on building happier, healthy homes, putting space and people before profits.

Oh and did we mentioned that we rank No. 27 in the UK’s Best Large Places to work, and 17th in Stonewall Top 100 Employers 2019?    

We’re growing

As we’re building new homes, we’re growing our team too so there are lots of opportunities for you to join us across the UK.  So whether you’re acquiring land, designing places, delivering schemes, selling homes or regenerating neighbourhoods.  You’ll be working alongside brilliant people to unlock bold opportunities, exciting new partnerships and collaborative projects across the UK. 

Join us

You can find out more about us and our current vacancies on our website at www.homegroup.org.uk/careers or on our Facebook and Linkedin pages.    

High-flying career, work life balance, brilliant benefits and a cherry on top!  There are so many reasons you’ll love working at Home Group.  https://youtu.be/624xZO1nXqY

 

Company info
Website
Location
2 Gosforth Park Way
Gosforth Business Park
Newcastle upon Tyne
Tyne and Wear
NE12 8ET
GB

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