Apprentice Digital Inclusion Project Assistant

Location
England, London
Salary
Up to £20312 per annum
Posted
15 Apr 2021
Closes
29 Apr 2021
Ref
R0004886
Contact
Clarion Housing Group Ltd
Seniority
Apprenticeship
Hours
Full Time
Organisation Type
Housing association / RP

Salary: £20,312 per annum

Hours: 36 per week

Contract Type:Secondment/Fixed Term Contract ending September 2022

Are you looking for a new and exciting challenge? Don't miss out on this apprenticeship opportunity! We're looking for a bright and enthusiastic Apprentice Digital Inclusion Project Assistant to join the team at Clarion Futures in London.

About the role

This is a busy and varied role, where you will be provide administrative support to the Clarion Futures Money and Digital Team, support the delivery of digital skills and devices and provide telephone based information, guidance and support for Clarion residents seeking to get online and stay connected.

Some of the key duties will include:

  • Understanding the Clarion Futures Digital offer so you can provide information about digital support services and guidance to customers by telephone and email as required
  • Supporting residents on their journey from not being online to using the internet as an everyday tool
  • Working as a key member of the Clarion Futures Digital team, ensuring the technical support is available to support customers to learn and that information and guidance is provided when requested.
  • Working with the Digital Inclusion Officers to maintain the stock of training equipment used by the Clarion Futures Digital Team and other contracted suppliers
  • Co-ordinating promotional materials


About you

To be successful, you'll come to us with a minimum grade D in GCSE English and Maths and a desire to learn and complete the relevant qualifications for this apprenticeship. With previous experience of data monitoring and/or Smart Survey use, you'll work well in a team and have excellent written and verbal communication skills. You'll also need good organisational / planning skills and be able to work to deadlines.


About the apprenticeship

We offer the opportunity to study for a Business Administrator Level 3 apprenticeship which will take up to 18 months to complete and study for your NVQ qualification. You'll develop new key skills and behaviours which will support your personal development and progression. Where you have not already achieved Level 2 English and Maths, you must do so before taking the end-point assessment.

This is a fantastic opportunity to kick-start your career and grow your skills in a sector that really makes a difference to the lives of its customers.

Closing Date: 29th April at midnight

For further details on this vacancy please click 'apply'.

Interviews will be held virtually week commencing 19th April

For further details on this vacancy please click 'apply'.

Applicants must be able to travel across regions as required.

This post is subject to Basic Criminal Record Check Clearance.