Service Charge Data Analyst (Nottingham or London)

Nottingham or London
£29,783 - £33,000
15 Apr 2021
24 Apr 2021
Full Time
Organisation Type
Housing association / RP

This role

MTVH have an exciting opportunity for the right individual to work within our Homeownership and Service Charge directorate. This is for a 9-month fixed term contract, supporting on specific projects within the team.

You would be based either at our Nottingham or London offices so please enquire if you are interested in either.

This is a full-time position.

This role will support the Service Charge Specialist as the data owner and custodian of data improvement and reporting for service charges. Providing accurate up to date, regular and ad-hoc data analysis to support service charge budget setting, management and performance information for service charge teams and the wider business

Your key responsibilities would include:

  • Act as the data owner within a live system and oversee the change control process with all relevant stakeholders

  • Produce and manipulate data to support service charge systems and processes

  • System administration to support the day to day delivery, management and setup of service charges

  • Providing accurate, regular management and performance information in line with corporate and departmental timelines.

  • Produce data analysis and reports required across the team

  • Collect, validate, interpret and present data in new and insightful ways

  • Support with the design, implementation and improvement of systems supporting service charges

  • Interpreting business requirements into coding suitable for use in the setup of a new service charge system

  • Source and implement new data sets where required, and work to continually improve the data managed

What you'll need to succeed

  • Ability to explain complex information to a variety of audiences and to think strategically to find solutions to problems

  • Excellent attention to detail, time management and meeting deadlines

  • Ability to work in a creative, agile fast paced environment.

  • Ability to document and define key processes and functions for a range of audiences

  • Excellent interpersonal skills and the ability to understand the cause rather than symptom on any issue.

  • Confident and experienced collaborator.

  • Strong interpersonal skills, able to build and sustain working relationships with key stakeholders and to transfer knowledge.

  • Able to present and communicate analysis effectively and with impact.

  • Analytical problem-solving approach.

What you'll get in return

In return, you will be exposed to the fast-paced environment where you can benefit from our comprehensive in-house training to continue developing and utilising your skill set.

We offer great benefits, in addition to generous holiday entitlement we provide:

  • life assurance with a matched contribution (up to 12%) pension scheme

  • enhanced maternity, paternity and adoption leave

  • salary sacrifice schemes and season ticket loans

  • eye care scheme

  • plus, lots of voluntary benefits including cash back and discounts from high street names

About Us

Metropolitan Thames Valley Housing is one of the UK`s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England.

What you need to do now

If you're interested in this role, take a look at the attached Job Description for more details and if it’s the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV, or for more information call us now on 0203 5353 611.

What you'll get in return

You’ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:

  • 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave
  • Healthcare cashplan
  • Matched contribution pension scheme (up to 9%)
  • Enhanced maternity, paternity and adoption leave
  • Salary sacrifice schemes and season ticket loans
  • Life assurance scheme
  • Paid volunteer days
  • Plus lots of voluntary benefits including cash back and discounts from high street names

Our promise

All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.

We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.

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