Housing Officer

TW1 3RP, Twickenham
£31,620 + Benefits
19 Apr 2021
01 May 2021
Full Time
Organisation Type
Housing association / RP

This Role 


This is an Fixed Term Contract until 24th September 2021


We are looking for someone with a background in Housing and Property Management with excellent interpersonal skills and a desire to help others. You will have experience managing complaints of anti-social behaviour and be confident to work with external partner agencies to find solutions. You should also be confident to deal with range of estate and property issues including monitoring service contracts and responding to concerns regarding scheme health and safety. You will be organised and able to work independently to manage a varied and busy workload. Due to the current climate you will need to be a self-starter and confident using a range of IT systems and system processes.


What you'll need to succeed


It is essential that you have a full and valid driving license and access to own vehicle. You will need to have strong people skills, be an excellent communicator and have the ability to build and sustain working relationships. You must have prior knowledge and experience of working within a housing role. In particular knowledge of Housing Law, and knowledge of the local area. Previous experience of working with Legal Housing documents. An interest in the work of MTVH and social housing


To meet our commitment to providing safe, high quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, which will include a check of the Adult Barred list, once an offer of employment is made. A new check will be completed every three years.


What you need to do now


If you're interested in this role, take a look at the attached Job Description for more details and if it’s the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV.


About Us


Metropolitan Thames Valley Housing is one of the UK`s leading providers of affordable housing and care and support services. We employ over 1,900 people to manage and develop our portfolio of nearly 56,000 homes serving over 75,000 customers across London, the South-East, East Midlands, and East of England.


  What you'll get in return


You’ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:


28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave Healthcare cashplan Matched contribution pension scheme (up to 9%) Enhanced maternity, paternity and adoption leave Salary sacrifice schemes and season ticket loans Life assurance scheme Paid volunteer days Plus lots of voluntary benefits including cash back and discounts from high street names Our promise


All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.


We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.


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