Administrative Support Officer

Manchester/ Leeds
£22,281 - £24,628
20 Apr 2021
02 May 2021
Full Time
Organisation Type
Government organisation

Summary (overview of role):

We are looking for an enthusiastic person to join our busy Regulatory Operations team, one of the three directorates that make up the RSH. You will work collaboratively with other team members to provide a range of administrative support services. This will include providing support for the Director of Regulatory Operations, our four operational teams and, at times, across the wider organisation. The role can be based in either Manchester or Leeds.

Job Description (the successful person will be responsible for):

You will take a proactive and professional approach and manage and prioritise a varied portfolio of administrative work. This will include document creation and management, providing support to both internal and external meetings, diary management and providing support to our recruitment processes.

Responsibilities (In order to complete the responsibilities of this role, the successful candidate will have):

You will have demonstrated good written and oral communication skills and excellent knowledge and practical experience of Microsoft Office software, exceptional data input abilities including proficiency using MS Excel, Word, Teams and Outlook. These will be complimented by your strong interpersonal skills and your commitment to flexible and collaborative team working.

General Information:


Our staff are currently working from home due to COVID restrictions.

RSH’s core offices are in Manchester, Leeds, Birmingham, Bristol and London.  Our posts can be successfully carried out from any RSH office unless otherwise specified in the job information.  This role can be based in either Manchester or Leeds. We offer flexible working arrangements and staff can work from home for part of their hours.

Most roles involve some travel within England between our offices, and some roles also involve onsite visits to social housing providers.

In line with Government requirements to reduce the number of Civil Service and NDPB roles based in London, we only advertise roles in London which need to be there for business-critical reasons.


Interview dates are 21 May 2021 and will be held via Microsoft Teams due to the current closure of RSH offices and staff working from home.

Benefits and Salary

We offer a range of excellent benefits; information is available on our website.

The salary for this role is a spot salary within the given range, which will normally be the minimum of the range.  Annual salary reviews are determined by the government pay award. In addition, when the probation period is successfully completed, a performance related bonus may be awarded, based on appraisal ratings at the end of the qualifying appraisal year.

Any move to the Regulator from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at

Nationality requirements

  • This job is broadly open to the following groups:
  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UKs
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Things you need to know

Application process

For more information on the role, please see the attached Role Profile.

To apply, please complete the online application form on the RSH careers and provide a supporting statement, which will be used in assessing your application. Guidance on the application process is available on the RSH careers site.

Blind shortlisting – We carry out blind shortlisting for all of our vacancies as part of our commitment to Equality and Diversity and ensuring a fair and consistent approach to recruitment.

We guarantee an interview to disabled candidates who meet the minimum selection criteria, as part of disability confident commitment. 

As an equal opportunity employer we will ensure candidates who reach the bench mark from ethnic minority candidates will be selected for interview.

You should indicate on your application if you want to be considered under these options.  

Successful applicants will be advised of the outcome of their application and interviews held as soon as practical after the closing date.

Feedback will only be provided if you attend an interview or assessment.

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