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Digital Business Analyst

Employer
Clarion Housing Group
Location
England, London
Salary
£46937 - £55209 per annum
Closing date
6 May 2021

View more

Function
Corporate Services
Seniority
Officer
Contract
Permanent
Hours
Full Time
Organisation Type
Housing association / RP

Job Details

Clarion Housing has placed technology and digital platforms at the heart of our Corporate Strategy. As a group we operate dozens of digital platforms including websites and mobile applications. Our ambition is to enhance the digital experiences we currently offer our customers and to develop new digital services that improve lives and enable us to operate more efficiently.

The Digital Business Analyst plays a leading role within cross-functional agile teams to ensure requirements are accurately captured and communicated throughout the design and build of digital products. You will work with a wide range of business stakeholders and play a leading role in the design and delivery of a portfolio with a significant annual budget. Day to day you'll liaise with agency teams (15-20 people), standing in for Digital Product Manager to manage those teams where necessary.

The Digital Business Analyst will work closely with Digital Product Managers and be responsible for:

  • Supporting Product Owners and Stakeholders in defining and maintaining group digital vision and individual product roadmaps

  • Reviewing user research and elicit customer insights from internal stakeholders, data sources, and analytics data

  • Once specific projects are agreed, working with Product Owners to discover, validate, assess, and prioritise user needs and business requirements to form a prioritised product backlog

  • Working with internal stakeholders and external partners and stakeholders to translate user needs and business requirements into agreed functional specifications and scoping documents

The ideal candidate will have:

  • Extensive experience of business analysis in a digital function within a large organisation.

  • Excellent working knowledge of CMS (e.g. Sitecore, Umbraco) and relevant collaboration tools (e.g. Jira), working with digital programme managers, content editors, digital product owners, digital UX/UI managers and developers.

  • Experience of solving complex problems based on the available information.

  • Exceptional stakeholder and relationship management skills, with experience of consulting and influencing.

  • Working knowledge of user experience principles and their application in the design process. An understanding of users and experience in identifying who they are and what their needs are, based on evidence.

If you have experience of working in a fast-paced and evolving environment, we want to hear from you!

Closing Date: Thursday 6th May 2021 at midnight

Interviews will be held via Microsoft Teams, date to be confirmed

For further details on this vacancy please click 'apply', alternatively you can send your CV to Carrie-. No agencies please.

In the event that we receive a high volume of applications, we reserve the right to close this advert early.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.

Company

Clarion Housing Group

Clarion Housing Group comprises the country’s largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.

The Group’s housing association, Clarion Housing, is committed to providing good customer service to all its residents and to maintaining its homes to a good standard - investing significantly in improving them each year.

Its development target is to build 50,000 new homes over 10 years and the Group will invest £13 billion on meeting and delivering on this target.  Two thirds of the programme will be affordable and developed by Clarion Housing, while homes for private sale are delivered and marketed through development company Latimer by Clarion Housing Group.  The proceeds from sales are invested in our social purpose.   

The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people.

Building homes. Developing futures.

Company info
Website
Location
6 Tooley St
London Bridge
London
GB

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