Digital Business Analyst

England, London
£46937 - £55209 per annum
22 Apr 2021
06 May 2021
Clarion Housing Group Ltd
Full Time
Organisation Type
Housing association / RP

Clarion Housing has placed technology and digital platforms at the heart of our Corporate Strategy. As a group we operate dozens of digital platforms including websites and mobile applications. Our ambition is to enhance the digital experiences we currently offer our customers and to develop new digital services that improve lives and enable us to operate more efficiently.

The Digital Business Analyst plays a leading role within cross-functional agile teams to ensure requirements are accurately captured and communicated throughout the design and build of digital products. You will work with a wide range of business stakeholders and play a leading role in the design and delivery of a portfolio with a significant annual budget. Day to day you'll liaise with agency teams (15-20 people), standing in for Digital Product Manager to manage those teams where necessary.

The Digital Business Analyst will work closely with Digital Product Managers and be responsible for:

  • Supporting Product Owners and Stakeholders in defining and maintaining group digital vision and individual product roadmaps

  • Reviewing user research and elicit customer insights from internal stakeholders, data sources, and analytics data

  • Once specific projects are agreed, working with Product Owners to discover, validate, assess, and prioritise user needs and business requirements to form a prioritised product backlog

  • Working with internal stakeholders and external partners and stakeholders to translate user needs and business requirements into agreed functional specifications and scoping documents

The ideal candidate will have:

  • Extensive experience of business analysis in a digital function within a large organisation.

  • Excellent working knowledge of CMS (e.g. Sitecore, Umbraco) and relevant collaboration tools (e.g. Jira), working with digital programme managers, content editors, digital product owners, digital UX/UI managers and developers.

  • Experience of solving complex problems based on the available information.

  • Exceptional stakeholder and relationship management skills, with experience of consulting and influencing.

  • Working knowledge of user experience principles and their application in the design process. An understanding of users and experience in identifying who they are and what their needs are, based on evidence.

If you have experience of working in a fast-paced and evolving environment, we want to hear from you!

Closing Date: Thursday 6th May 2021 at midnight

Interviews will be held via Microsoft Teams, date to be confirmed

For further details on this vacancy please click 'apply', alternatively you can send your CV to Carrie-. No agencies please.

In the event that we receive a high volume of applications, we reserve the right to close this advert early.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.

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