Handyperson Team Leader

Location
Mobile - Harrogate
Salary
£23,439.22 per annum
Posted
22 Apr 2021
Closes
02 May 2021
Seniority
Officer
Contract
Permanent
Hours
Full Time
Organisation Type
Housing association / RP

The opportunity

We are recruiting a Handy Person Team Leader to join our HIA Team at Yorkshire Housing. The main purpose will be to oversee the day to day activities of a team of dispersed Handy Persons carrying out adaptations, repairs, maintenance to enable customers to remain in their own homes in a warm, safe and secure environment across North Yorkshire.

What you’ll be doing?

You’ll manage and lead the HIA Handyperson team in dispersed locations throughout North Yorkshire. Setting clear expectations  and discussing performance on a regular basis to motivate and create a culture of excellence in service delivery.

You’ll liaise with the HIA Manager, ensure appropriate distribution of Handyperson resources to respond to varying contract, workloads and customer requirements. And ensure quality control and value for money within North Yorkshire Handyperson services.

You’ll work regionally to undertake structured assessments of customer’s needs, support, deliver and fit equipment and carry out minor repairs and adaptations.

You’ll be responsible for a caseload of customers and work with multiple agencies to ensure customer’s needs are resolved where possible.

The stuff that sets you apart

You’ll demonstrate experience of managing staff and teams in a demanding service.

You’ll have good understanding and experience of working in a building repairs or similar environment.

You’ll have experience in joiner/carpentry work sufficient to fit minor adaptations within the homes of elderly or disabled customers.

You must have the ability to work outside normal office hours on an occasional basis and a willingness to respond to occasional out of hours emergency calls.

You’ll have UK driving license and will be supplied with work van.

What's in it for you?

In return we offer £23,439.22 annum for a 35 hour week, 25 days annual leave (raising annually to 30 days) plus Bank Holidays.

We also provide a reward package to suit everyone – from a variety of retail discounts to a contributory pension scheme where we will match your contributions up to 9%! As well as our great benefits and a fantastic work environment, we’re also a company that cares about its employees and its customers.

The finer print

Due to the nature of this role you must have full UK driving license and will be supplied with work van.

 If a competitive candidate pool is identified, we reserve the right to close the role early.  Therefore, we would encourage you to submit your application as soon as possible.

A bit more about us

We’ve got a few ‘house rules’ at Yorkshire Housing (no pun intended!). One of them is work is something that you do, not somewhere that you go and another is that we think in careers, not jobs. Our flexible working environment and friendly culture means you can be yourself, take advantage of development opportunities and succeed – that’s just how we roll. 

We’re inclusive and welcoming and offer a fun and open culture with a shared belief in making a positive difference to people’s lives – it really does feel like joining a big family!

Our values

We’re looking for people who want to get stuck in and make a positive difference to people’s lives. We want you to own the work you do and achieve impact.

You’ll make it happen by being curious and creating trust with our customers and each other. We want you to love what you do and have fun along the way.  

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