Permanent, Full Time (37.5 hpw)
Salary £18,576 to £19,900pa
£9.50 per hour if you’d prefer to work on our bank on a casual basis
Plus, Brilliant Benefits!
Helping to provide brilliant support to colleagues and customers. That’s when it hits home!
We have a fabulous opportunity for you to join our awesome team in our Centre of Excellence where you’ll work in the Customer Resource team. Our team work collaboratively with colleagues to ensure service delivery targets are met for our potential, new, live and former customers.
About our team
You’ll be working alongside our fabulous team who are super passionate about providing brilliant customer service. To us we’re not just a team we’re a ‘work family’.
Our manager is Geoff Rudd, he has been with the organisation for eight years and worked in a variety of roles during his time. There are 5 of us in the team, Jo has been with the organisation over 20 years, Shirley has been with us over 5 years, Terri and Jess joined us in April 2019 and have brought valuable experience to the team. Finally, we have Karen who is our current apprentice and is coming to the end of her period with us to gain some valuable qualifications for her to develop her career further. The team really do have a family feel with their witty banter, but they go out of their way to show their caring side towards all colleagues.
You’ll work Monday to Friday, 9 am to 5pm.
Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank. You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid weekly!
You’ll have previous administration experience, with the ability to multitask, prioritise workloads to ensure you meet your deadlines. You’ll have excellent working knowledge of office procedures with extensive knowledge of Microsoft packages including MS Word, Excel, Outlook and PowerPoint.
You’ll be an effective team member and work with minimum supervision, are you self-motivated and able to use your own initiative, then this is the role for you.
Want to know more?
If you’re not reading this advert on our careers’ pages, press the APPLY NOW button to access lots of useful stuff! You’ll be able to download Administrator job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!
Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.
We’re continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. We’re doing things a little differently at the moment, so to keep everyone safe, we’ll engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So, whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!