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Housing Management Worker - Level 2 (National)

Employer
Home Group
Location
TS24 8DB, Hartlepool
Salary
0 - £9,999
Closing date
12 May 2021

Job Details

Housing Management Worker

Hartlepool, Move on Service

Permanent, Full Time (37.5 hpw)

Salary £18,200 to £18,450 pa rising to £19,200 pa through length of service

Plus, brilliant benefits!

Empowering customers to live rewarding and happy lives. That?s when it hits home.

We have fabulous opportunity for you to join our awesome new team within our all new Hartlepool Move On service. We support our brilliant customers who are over 18 with low to medium support needs and a requirement for safe, quality and affordable housing. They live in our amazing newly refurbished dispersed one and two-bedroom flats located throughout Hartlepool.

We help our customers by focussing on tenancy support. Working alongside our Coordinators, you?ll support by helping them to manage their tenancy and rent accounts.  You?ll also support our customers with their housing benefit claims and making sure that these are received on their rent account. You?ll turn around vacant properties so that new customers who need our help can move in quickly.  You?ll also make sure our service achieves maximum occupancy, and that we are health and safety compliant!

About our team

Based in our all new Hub, you?ll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements.  To us were not just a team we?re a ?work family?. Our manager is Ste who has been with Home Group for 12 years, and who is not only passionate about the amazing work we do but also his beloved Middlesbrough Football Club too! There will be 9 of us in the team once we?re up and running and we don?t just love to support our customers, we?re there for each other too! You?ll be joining our new recruits Debby, Dee and Helen who are all super passionate about really making a difference to those they support.

Working hours

You?ll work on a Rota basis between the hours of 9am ? 7pm and take your turn working days, evenings and weekends (currently Saturdays only). We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!

About you

You?re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You?ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds.  You will have some experience in safeguarding, risk assessments, confidentiality, support plans, alongside working collaboratively.

As Housing Management Worker you?ll support letting and re-letting homes, collecting rents, and taking formal tenancy action when needed. You?re great at managing your own time and have strong written and verbal communication skills.  

If you?re not the biggest fan of technology, that?s not a problem to us. You do need to know that we are quite a high-tech company and most of our application process and mandatory learning are online. However, we?re glad to support you, if you need help.   

It would be amazing if you have worked in this type of environment before, however it?s your ?can do? positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here!

As this is a community-based role, you need to be able to drive, as well as having access to a vehicle insured for business purposes. Don?t worry, we?ll pay you expenses to cover this use!

When you join, you?ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don?t have a transferrable one.

Want to know more?

If you?re not reading this advert on our career?s pages, press the APPLY NOW button to access lots of useful stuff! You can download the Housing Management Worker Job Description, and find out more about Home Group. We?ve also got some short films that show you what it?s like to work here, and we know you?ll want to find out more about our award winning benefits and rewards package!

To apply

Don?t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we?ve also got some great templates to help you.

You?re unique!

Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So, whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!

#social #care #socialcare #Hartlepooljobs #supportedjobs #housingjobs

Company

There’s never been a more exciting time to join us, as we build and sell over 10,000 new homes across the UK.  From affordable housing to our brilliant private sale brand Persona, we’re shaking up the new build market.  You’ll have the opportunity to work on everything from affordable homes to luxury apartments and build the career you want with us. 

As one of the UK’s largest developers of new homes and providers of houses for affordable rent.  We also provide long term integrated health and social care housing.  We don’t just build houses, we build homes and develop vibrant communities where people want to live. 

What keeps us busy?

We’re building homes, independence and aspirations and according to our trophy cabinet we’re pretty good at it! 

We’re winners of the 2018 UK Housing Awards Development Programme of the Year, Silver Best House at the What House Awards 2018, and RESI Landlord of the Year 2016.  We’re constantly challenging the status quo, delivering unparalleled schemes and ground-breaking products.  We pride ourselves on building happier, healthy homes, putting space and people before profits.

Oh and did we mentioned that we rank No. 27 in the UK’s Best Large Places to work, and 17th in Stonewall Top 100 Employers 2019?    

We’re growing

As we’re building new homes, we’re growing our team too so there are lots of opportunities for you to join us across the UK.  So whether you’re acquiring land, designing places, delivering schemes, selling homes or regenerating neighbourhoods.  You’ll be working alongside brilliant people to unlock bold opportunities, exciting new partnerships and collaborative projects across the UK. 

Join us

You can find out more about us and our current vacancies on our website at www.homegroup.org.uk/careers or on our Facebook and Linkedin pages.    

High-flying career, work life balance, brilliant benefits and a cherry on top!  There are so many reasons you’ll love working at Home Group.  https://youtu.be/624xZO1nXqY

 

Company info
Website
Location
2 Gosforth Park Way
Gosforth Business Park
Newcastle upon Tyne
Tyne and Wear
NE12 8ET
GB

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