We are recruiting a Voids Administrator to join our Asset Management Team at Yorkshire Housing. The role is varied between providing administrational support and organisation for surveyors in Yorkshire and being a key point of contact between Property Services and Housing Services relating to empty homes.
This role is key in ensuring the effectiveness of the Repairs Team to ensure all works are correctly ordered and commenced on time.
What you’ll be doing?
You’ll be providing administration support for the Repairs Team in the management of voids, using various systems to ensure that the void management systems are up to date.
You’ll prepare reports in respect of the voids service covering both Yorkshire Housing’s and their partners’ performance and advising where performance is failing to meet agreed service levels. While maintaining records of financial progress and performance against targets for voids.
You’ll ultimately be co-ordinating the transfer of information both with Yorkshire Housing and externally. Producing and maintaining handover packs with all relevant information.
You’ll be liaising directly with contractors, colleagues, utility companies and internal departments to ensure all works are correctly ordered and keys available to commence works.
The stuff that sets you apart
You’ll have experience of working in service sector, in regular contact with the public and with external contractors with detailed record keeping of their activity
You’ll have general knowledge and experience of voids/ repairs / building techniques. And be able to process order/invoices along with record keeping and monitoring.
You’ll have good organisational skills and time management in order to meet deadlines and strong level of detail and accuracy.
What’s in it for you?
We offer a salary of £22,622 per annum for a 35 hour week, 25 days annual leave (raising annually to 30 days) plus Bank Holidays. We also promote a flexible working culture, as long as these fit in around the needs of your role. So you don’t need to take a day off to do that parent child reading class or take your pet to the vets or doing both! But talk it over with your manager, to make sure it fits in around what you need to do and meet business needs.
We also provide a fantastic reward package to suit everyone –a variety of amazing discounts via PerkBox, a great Healthcare cash plan called Health Shied and a contributory pension scheme where we will match your contributions up to 9%! As well as our great benefits and a fantastic work environment, we’re absolutely a company that cares about its employees and its customers.
The finer print
If you are applying for this role internally you must inform your current line manager.
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