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Housing Management Coordinator

Employer
Home Group
Location
Herefordshire
Salary
£20,000 - £29,999
Closing date
11 May 2021

Job Details

DESCRIPTION/RESPONSIBILITIES:

Housing Management Coordinator ? Level 3

Hertfordshire, St Albans

Permanent, Full Time (37.5 hpw) Monday to Friday 09:00 - 17:00

Salary up to £24,000 per annum negotiable based on skills and experience

Plus, brilliant benefits!

Empowering customers to live rewarding and happy lives. That?s when it hits home.

Do you work in housing and enjoy looking after your properties? Do you thrive on helping people to sustain their tenancies? You do? Great news, read on we have the perfect job for you!  We're looking for a Housing and Property Guru. You'll focus on tenancy support, providing a great housing management service to our customers, supporting them to manage their tenancy and rent accounts. 

Our service has 29 flats on site, and our customers who are aged over 55 years, live independently but with some assistance. Customers have self-contained flats but share a communal lounge, kitchen and garden, similar to sheltered accommodation.

You'll also help our customers with their housing benefit claims and making sure that these are received on their rent account. You'll turn around vacant bed spaces so that new customers who need our help can move in quickly. You'll also make sure our service achieves maximum occupancy, that the building is secure and that we are health and safety compliant!

About our team

While you'll lone work within your own service, you'll be joining our wider Herts and Essex Housing team. To us were not just a team we're a 'work family'. Our manager is Nicole who has been with Home Group for over three years now. Outside of work Nicole is a huge fan of 'Real Housewives' and she's even signed up to a special streaming service to get her weekly fill!

Nicole is very customer focused and works hard to make sure our customers are satisfied with the service Home Group provides. There are 6 of us in the team and we don't just love to support our customers, we're there for each other too! Although the team works across two counties, they are great at keeping in touch and making sure everyone feels part of the team.

About you

You?re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You?ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds. You will have some experience in safeguarding, risk assessments, confidentiality, housing management, alongside working collaboratively.

As Housing Management Worker you?ll support letting and re-letting units, collecting rents, and taking formal tenancy action when needed. You?re great at managing your own time and have strong written and verbal communication skills. To keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!) 

To make sure our customers are well supported, it?s important that you have worked in a housing environment before. Don?t worry, we won?t drop you in the deep end, we?ll help to you understand how things work at Home Group! It would be amazing if you have worked with the over 55 age group before, however it?s your ?can do? positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here.

As this is a community-based role, you need to be able to drive, as well as having access to a car insured for business purposes. Don?t worry, we?ll pay you expenses to cover this use!

When you join, you?ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don?t have a transferrable one.

Want to know more?

If you?re not reading this advert on our careers? pages, press the APPLY NOW button to access lots of useful stuff! You can download the Housing Management Worker Job Description, and find out more about Home Group. We?ve also got some short films that show you what it?s like to work here, and we know you?ll want to find out more about our award winning benefits and rewards package!

To apply

Don?t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we?ve also got some great templates to help you.

You?re unique!

Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So, whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!

During Covid

We?re continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. We?re doing things a little differently at the moment, so to keep everyone safe, we?ll engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.

#hertfordshirejobs #hertsjobs #housingjobs #stalbansjobs #housingmanagement #coordinator

Company

There’s never been a more exciting time to join us, as we build and sell over 10,000 new homes across the UK.  From affordable housing to our brilliant private sale brand Persona, we’re shaking up the new build market.  You’ll have the opportunity to work on everything from affordable homes to luxury apartments and build the career you want with us. 

As one of the UK’s largest developers of new homes and providers of houses for affordable rent.  We also provide long term integrated health and social care housing.  We don’t just build houses, we build homes and develop vibrant communities where people want to live. 

What keeps us busy?

We’re building homes, independence and aspirations and according to our trophy cabinet we’re pretty good at it! 

We’re winners of the 2018 UK Housing Awards Development Programme of the Year, Silver Best House at the What House Awards 2018, and RESI Landlord of the Year 2016.  We’re constantly challenging the status quo, delivering unparalleled schemes and ground-breaking products.  We pride ourselves on building happier, healthy homes, putting space and people before profits.

Oh and did we mentioned that we rank No. 27 in the UK’s Best Large Places to work, and 17th in Stonewall Top 100 Employers 2019?    

We’re growing

As we’re building new homes, we’re growing our team too so there are lots of opportunities for you to join us across the UK.  So whether you’re acquiring land, designing places, delivering schemes, selling homes or regenerating neighbourhoods.  You’ll be working alongside brilliant people to unlock bold opportunities, exciting new partnerships and collaborative projects across the UK. 

Join us

You can find out more about us and our current vacancies on our website at www.homegroup.org.uk/careers or on our Facebook and Linkedin pages.    

High-flying career, work life balance, brilliant benefits and a cherry on top!  There are so many reasons you’ll love working at Home Group.  https://youtu.be/624xZO1nXqY

 

Company info
Website
Location
2 Gosforth Park Way
Gosforth Business Park
Newcastle upon Tyne
Tyne and Wear
NE12 8ET
GB

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