Customer Journey Resales & Staircasing Executive x2
- Employer
- Clarion Housing Group
- Location
- England, London, Croydon
- Salary
- £32678 - £37461 per annum + + the potential to earn £3,750 OTE bonus
- Closing date
- 13 May 2021
View more
- Function
- Homes and Asset Management, Sales / Lettings
- Seniority
- Officer
- Contract
- Permanent
- Hours
- Full Time
- Organisation Type
- Housing association / RP
Job Details
Are you looking for an exciting new challenge within our sales team?
We're looking for two experienced sales professionals to join our Sales team based in Croydon.
This is a fantastic opportunity to support the Customer Journey Resales & Staircasing Manager with all sales and staircasing related activities, ranging from day to day delivery of the resales and staircasing programme from pre-sale to reservation, to ensuring sales are progressed in line with current targets whilst keeping our customers informed every step of the way.
Some of the key duties include:
Working to ensure all resales and staircasing activity is delivered in line with regulatory criteria to audit standard.
Close liaison with vendors and purchasers to ensure sales are progressed and completed within set targets.
Delivering excellent customer service throughout the resales and staircasing process.
Responsible for liaising with internal teams on signing and sealing and governance matters.
Working collaboratively with internal and external teams to help in achieving targets
About you
You'll already have experience of the shared ownership resales and staircasing process gained within a housing/development organisation. You'll be experienced dealing with external stakeholders such as Solicitors, Brokers, Surveyors, Developers and Agents. You'll have excellent customer service skills and the ability to communicate effectively with a wide range of audiences.
If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.
Closing Date: Thursday 13th May 2021 at midnight
For further details on this vacancy, please click 'apply'.
In the event that we receive a high volume of applications, we reserve the right to close this advert early.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship
Diversity and Inclusion
We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.
We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Company
Clarion Housing Group
Clarion Housing Group comprises the country’s largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.
The Group’s housing association, Clarion Housing, is committed to providing good customer service to all its residents and to maintaining its homes to a good standard - investing significantly in improving them each year.
Its development target is to build 50,000 new homes over 10 years and the Group will invest £13 billion on meeting and delivering on this target. Two thirds of the programme will be affordable and developed by Clarion Housing, while homes for private sale are delivered and marketed through development company Latimer by Clarion Housing Group. The proceeds from sales are invested in our social purpose.
The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people.
Building homes. Developing futures.
- Website
- https://www.clarionhg.com/
- Location
-
6 Tooley St
London Bridge
London
GB
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