Customer Journey Resales & Staircasing Executive x2

England, London, Croydon
£32678 - £37461 per annum + + the potential to earn £3,750 OTE bonus
29 Apr 2021
13 May 2021
Clarion Housing Group Ltd
Full Time
Organisation Type
Housing association / RP

Are you looking for an exciting new challenge within our sales team?

We're looking for two experienced sales professionals to join our Sales team based in Croydon.

This is a fantastic opportunity to support the Customer Journey Resales & Staircasing Manager with all sales and staircasing related activities, ranging from day to day delivery of the resales and staircasing programme from pre-sale to reservation, to ensuring sales are progressed in line with current targets whilst keeping our customers informed every step of the way.

Some of the key duties include:

  • Working to ensure all resales and staircasing activity is delivered in line with regulatory criteria to audit standard.

  • Close liaison with vendors and purchasers to ensure sales are progressed and completed within set targets.

  • Delivering excellent customer service throughout the resales and staircasing process.

  • Responsible for liaising with internal teams on signing and sealing and governance matters.

  • Working collaboratively with internal and external teams to help in achieving targets

About you

You'll already have experience of the shared ownership resales and staircasing process gained within a housing/development organisation. You'll be experienced dealing with external stakeholders such as Solicitors, Brokers, Surveyors, Developers and Agents. You'll have excellent customer service skills and the ability to communicate effectively with a wide range of audiences.

If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.

Closing Date: Thursday 13th May 2021 at midnight

For further details on this vacancy, please click 'apply'.

In the event that we receive a high volume of applications, we reserve the right to close this advert early.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.