Maintenance and Contract Manager
Maintenance and Contract Manager (Voids & Responsive)
Permanent, Full time (37.5 hours per week)
Salary circa £40,400 pa (pro rata) negotiable based on skills and experience
Plus, brilliant benefits!
Delivering on our customer promise. That’s when it hits home
It’s a really exciting time to join Home Group as we build more homes, independence and aspirations, our vision that underpins our five-year strategy. Our commitment to deliver on our customer promise, build the right homes in the right places and be market leaders in New Models of Care, is in the hands of our brilliant people!
Working as a lead with one or more of our key contractors you’ll be accountable for monitoring and driving contractor performance to our agreed standards and resolving issues or disputes arising from our contractual works in order to deliver on our brilliant customer promise. You’ll have an eye for continuous improvement across our Voids & Responsive Maintenance function. Finding creative solutions and managing change are at the heart of what you will do, you will enable services to rapidly improve, engaging with people along your journey.
When you join, you’ll discover that it’s our brilliant people and culture that make a difference. We are No. 10 in the UK’s Best Super Large Great Places to Work, 6th Best Place in the UK for Great Places for Women to Work, 18th in the Stonewall Top 100 and hold Investors in People Platinum Standard!
About our team
You’ll be working as part of our fabulous team who are super passionate about delivering a first-class maintenance solution to our customers. Our director Paul has worked here at Home Group almost 3 years now, having worked in contact centres and maintenance environments for the past 14 years. Outside of work Paul enjoys a hectic social life and when not cooking is planning his next trip with his wife Victoria!
You will have the support of a fantastic management team, and you’ll work for our fantastic Lead Maintenance Contract Manager Ian.
It’s the team’s unwritten rule that you attend the important appointments in life, be it your child’s school play, your partner’s graduation, or to get your new fridge delivered. You can elect to fit these around your working day or use your flexi to take the time off. Our focus is on getting the job done, not your working hours!
As an experienced Maintenance and Contract Manager you’ll be responsible for ensuring the team delivers an exceptional and effective customer focussed maintenance service. Customers are at the heart of all you do, and you’ll use your customer insight to develop new and improved services appropriate to the customer’s needs. You’ll have excellent inter-personal and organisational skills to prioritise workloads and meet deadlines.
Here at Home Group we have invested heavily in our future and use current and up to date equipment. You’ll be issued with the latest kit, which could include a Surface Pro and mobile. So it's really important to us that you are technologically savvy (or at the very least not a technophobe!)
You’ll have the chance to shape your own diary. However, you’ll likely spend time on the road to effectively maintain the estates your responsible for and have the option to work from home from time to time.
Want to know more?
If you’re not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the Maintenance and Contract Manager Job Description got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!
Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!
We’re continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. We’re doing things a little differently at the moment, so to keep everyone safe, we’ll engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.