Revenues Officer

Location
London
Salary
£33,449
Posted
07 May 2021
Closes
21 May 2021
Ref
MTVH109126
Seniority
Officer
Hours
Full Time
Organisation Type
Housing association / RP

This role - Fixed Term Contract until 24th September 2021.

As a Revenues Officer at MTVH you will deliver a consistent, reliable and excellent customer focused service, to ensure that all tenants adhere to their tenancy conditions regarding rent payment and that appropriate recovery action is taken where necessary. To maximise rental income and arrange affordable payment plans with customers.

To meet our commitment to providing safe, high quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, once an offer of employment is made.

What you'll need to succeed

You should have excellent communication skills and the ability to negotiate clearly and persuasively.

You will be familiar and keep up-to-date with legislative and regulatory requirements for rent and service charges. You will maximise income from rents and/or service charges by ensuring prompt payment of all income due.

Professional and friendly with your approach you must have strong experience of court action and court appearance along with sound knowledge in arrears collection.

Computer skills, ideally within a housing management system and an understanding of working in debt recovery or for a registered social landlord, local authority or voluntary sector organisation is essential.

Driving licence and access to a vehicle is desirable for this role.

What you need to do now

If you're interested in this role, take a look at the attached Job Description for more details and if it’s the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV.

Interview date

TBC

About Us

Our organisation was built on a simple mission – to give people a safe, secure, and affordable home. That is as true today as it was in the 1950’s, when our founder Molly Huggins established on organisation to provide homes for Windrush migrants in London. Our core purpose I that “everyone should have a home and the chance to live well” To fulfil this vision, we work with partners to make our neighbourhoods – new and old - sustainable and vibrant places, where our customers want to live. We put people at the heart of everything we do and to guide is in every decision we make. Through managing more than 57,000 households we work at a scale that means our actions to achieve this have real impact.

We firmly believe that by serving people better every day, we will support a healthier, better cared for, and more prosperous society in the future. Like our founders before us, we will leave a lasting legacy for future generations. Our colleagues are crucial to our success in achieving this. Therefore, we are committed to investing in colleagues and creating the opportunity for them to develop. Our working environment has been designed to be one that brings out the very best in people.

What you'll get in return

We also offer a wide range of benefits.  Please take a look at our benefits document attached.

Our promise

All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.

We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.

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