Good resident engagement and participation is a top priority for Housing Services. Making sure that we involve our residents in improving our services and promote strong, sustainable communities is paramount.  We have recently remodelled our resident participation service to match our aspirations and are now looking for enthusiastic and dedicated professionals to join our new team.

As a Resident Participation and Inclusion Officer you will play a lead role in supporting Hackney’s involved residents, including tenant and resident associations (TRAs), estate- based gardening groups and specialist forums. 

You will help to ensure effective governance and financial management of our registered groups, develop online information and guidance, and promote the development of new groups. The ideal candidate will have a real passion for promoting the inclusion of Hackney’s diverse communities and be committed to resident empowerment.

To excel in this position, you will bring experience of working with residents successfully to promote participation and engagement, preferably in a housing environment. You will need to demonstrate that you have a good understanding of resident participation principles and practice, and experience of developing and implementing good community governance. Excellent communication and partnership working skills will be essential.

Your track record will show that you have a ‘can-do’ attitude, can drive forward service improvements and innovation, and have successfully worked on a cross- departmental basis and / or with community networks.

For an informal discussion about this role, please contact Sara Kulay, Interim Head of Resident Participation, TMOs and Communities on 0208 356 1883.

Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough, securing the legacy from the 2012 Games, and making this a place of which we can all be proud.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

When applying, it is essential that you include a supporting statement, addressing how your skills, knowledge and experience meet all aspects of the post, as indicated in the job description and person specification. We do not accept CV’s.

The recruitment process is anonymous. Please ensure that you do not include your name on any of your supporting documents or on the file attachments.

Closing date for applications: 26 May 2021.

Interview date: 18 June 2021.

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently underrepresented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available hackneyworksjobs@hackney.gov.uk