Travellers Site Neighbourhoods Officer
- Employer
- Milton Keynes City Council
- Location
- Milton Keynes, Buckinghamshire
- Salary
- £30,451 - £34,728
- Closing date
- 14 Jun 2021
View more
- Function
- Community and Customer Services
- Seniority
- Officer
- Contract
- Permanent
- Hours
- Full Time
- Organisation Type
- Local authority
Travellers Site Neighbourhoods Officer
Salary: £30,451 - £34,728
Closing Date: 14/06/2021
Milton Keynes is a rapidly expanding, vibrant and dynamic place to live, work and play. How better to contribute to that continued success than through a unique and rewarding career with Milton Keynes Council. So if you're looking for an excellent benefits package and the chance to make a difference, make a move to Milton Keynes Council. With modern working practices where flexibility is commonplace and performance is measured on outcomes and results, alongside a generous holiday entitlement, you can experience a fulfilling job and great work-life balance.
Please note that this role is only open to applicants who have the right to work in the UK
To be part of a team of highly trained professionals and ensure all authorised Travellers Sites belonging to Milton Keynes Council are clean, safe and licence conditions are enforced, whilst aiding customers to sustain their licences. To ensure the highest quality of authorised local authority travellers’ sites by undertaking investigations, inspections and enforcement activities in response to complaints and enquiries, ensuring that government and council policies, objectives, plans, priorities and legislation are successfully implemented. To take or commission appropriate action to deal with authorised Travellers Sites property matters, such as, disrepair, litter, dumped rubbish, poorly maintained landscaping, graffiti and abandoned vehicles. To ensure the Council complies with the Crime and Disorder Act 1998; Anti-social Behaviour, Crime and Policing Act 2014, Prevention of Housing Fraud Act 2013 and all related statutory legislation & guidance for the management of authorised Travellers Sites. The role holder is required to assist in any crime reduction and social inclusion initiatives in the areas they manage, this may cross into other HRA owned housing stock.
Key Duties
- Ensure all authorised Travellers Sites belonging to Milton Keynes Council are clean, safe and licence conditions are enforced, whilst aiding customers to sustain their licences.
- To ensure the highest quality of authorised local authority travellers’ sites by undertaking investigations, inspections and enforcement activities in response to complaints and enquiries, ensuring that government and council policies, objectives, plans, priorities and legislation are successfully implemented.
- To take or commission appropriate action to deal with authorised Travellers Sites property matters, such as, disrepair, litter, dumped rubbish, poorly maintained landscaping, graffiti and abandoned vehicles.
- To ensure the Council complies with the Crime and Disorder Act 1998; Anti-social Behaviour, Crime and Policing Act 2014, Prevention of Housing Fraud Act 2013 and all related statutory legislation & guidance for the management of authorised Travellers Sites.
- Assist in any crime reduction and social inclusion initiatives in the areas they manage, this may cross into other HRA owned housing stock.
Experience, Qualifications and any Mandatory Requirements
- 5 GCSEs grade A-C including English (or equivalent level of educational attainment)
- Able to demonstrate knowledge of relevant housing legislation
- Able to demonstrate an awareness of IT systems and able to use Word and Excel
- Knowledge of Travellers licence enforcement to can include dealing with illegal occupation, abandonment, and crime.
- Experience of working closely with Travellers to promote the residents involvement, representing the Council at meetings and assisting with any crime reduction and social inclusion initiatives. This will include working with colleagues recovering rent and other income, where licence enforcement actions are being taken. The role holder will also be required to understand and assist with maximising customers incomes.
Skills Required
- Experience of communicating verbally and in writing to a range of audiences
- Able to identify issues and develop future operational plans
- Able to plan and prioritise work and delivery to deadlines
- Able to influence, persuade and negotiate to achieve positive outcomes
- Able to use resources efficiently and effectively in line with Council guidelines
- Being open to ideas on how to improve the service area, taking measured risks to try new ideas
- Setting an example by displaying an active commitment to a culture that embraces excellent customer service
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