Housing Concierge Flexible Bank (Waking Nights)

Recruiter
Home Group
Location
Scarborough (Old Rugby Way)
Salary
Up to £30,000_0 - £9,999
Posted
21 May 2021
Closes
11 Jun 2021
Ref
21245
Contract
Permanent
Hours
Full Time
Organisation Type
Charity

DESCRIPTION/RESPONSIBILITIES:
Housing Concierge Flexible Bank (Waking Nights)
Scarborough, Webb Ellis Court
Hourly rate from £9.50 & Weekly Pay
Flexible Hours & Shifts

Working hours that suit my lifestyle. That’s when it hits home.
Have you been looking to earn some extra cash, while keeping to your current commitments? Now you can! What’s more, you’ll be making a difference!
This is an exciting time to join Home Group – one of the UK’s Largest Housing providers and be part of our brilliant flexible bank. You’ll be supporting the smooth running of our services by ensuring the safety and security of our buildings and of our amazing customers, and ensure we get on with our neighbours! And, you’ll be picking and choosing the shifts you want to work.
You’ll get involved in lots of different activities which will include monitoring CCTV, regularly patrolling the premises, monitoring visitors to and from the building and ensuring tenancy conditions and service rules are adhered to. As our bank housing support Concierge, you’ll also provide out of hours cover being the first point of contact for our clients during the night and at times we’ll also need you to do some general cleaning duties too.

Where you could work
You’ll be helping our vulnerable customers in a variety of services across the Scarborough region, which includes our services at Webb Ellis Court.
To us were not just a team we’re a ‘work family’. We don’t just love to support our customers, we’re there for each other too!

About you
You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative. To be brilliant at this role, we need you to have a caring attitude, resilience and the desire to learn and make a difference!
You’ll be flexible to work at short notice, as you’ll be the one picking your next shift. The great news is that you’ll be gaining loads of experience working in different services or locations. But we do need to be a real people person!
It would be amazing if you have worked in this type of environment before, however it’s your “can do” positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here!
Here at Home Group we have invested heavily in our future and use current and up to date equipment. You’ll be issued with the latest kit, which could include a Surface Pro and mobile. So, it's important to us that you are technologically savvy (or at the very least not a technophobe!)
As this is a community based role, you’ll need to travel around to spend time with your customers. You could do this role using public transport, or if you drive and have access to a car that would also be amazing! (we pay your expenses to cover this use!)

How it works
Working on our bank, you’ll be able to pick and choose your shifts from those available in your area. As busy as you are, you should be able to do this on the go via your mobile device!

What’s in it for you
At Home Group our pay rates are based on Living Wage Foundation rate (definitely more than some organisations!) That means you’ll be paid a fair hourly rate for every hour that you work, and your rate even includes a payment towards your holiday pay!
After you have been paid for your first shift, you’ll even get a chance to stretch your money further when you get access to our brilliant shopping discount scheme!
You’ll even get access to our excellent learning portal to develop your skills further! We’re sure you will find working for us brilliant, so if you want to stick around, you’ll be able to apply for all of our roles!
When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.

Want to know more?
If you’re not reading this advert on our career’s pages, press the APPLY NOW button to access lots of useful stuff! You can download the Housing Concierge Job Description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here.

To apply
Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.

During Covid-19
We’re continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. We’re doing things a little differently at the moment, so to keep everyone safe, we’ll engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.

Be yourself at Home
Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work! 

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