Director of Housing and Customer Services

Doncaster, South Yorkshire
£90,000 plus excellent pension scheme
21 May 2021
21 Jun 2021
Full Time
Organisation Type
Housing association / RP

Our mission is to provide homes in neighbourhoods that people are proud to live in. With over 20,000 homes under our management, St. Leger Homes is an award winning company with a long-standing reputation for providing excellent housing services. Proud to be an ALMO, we have an excellent relationship with Doncaster Council who place enormous importance in social housing and are investing £100m in new homes.

We are looking for an exceptional, ambitious and skilled Director to join us and lead our Housing and Customer Services, helping us achieve our ambition of being nationally recognised for excellence, but much more importantly delivering brilliant services for the people of Doncaster.

Reporting to the Chief Executive, you will be a key member of our supportive Executive Management Team, positively impacting through organisation-wide leadership and strategic planning. With responsibility for our tenancy, estates, housing options and customer services, you will provide expertise and inspirational leadership with a focus on service excellence, continuous improvement and innovation.

You will ensure we get closer to our customers and help us deliver the value for money Doncaster people expect, whilst not compromising on quality. This is Yorkshire after all!

As a results driven housing professional, with a successful track record of leading housing management services, your expertise will ensure that our teams deliver a customer experience recognised as amongst the best in the sector. You’ll also bring excellent collaborative and partnership skills, so those challenging issues such as managing homelessness post pandemic are successfully addressed. This is an outstanding opportunity to contribute to achieving our vision, helping us remain a top performing, values-led community housing organisation.

To download the candidate pack please visit: Having read the candidate pack, if you then require a confidential discussion, please contact: Nick Roberts on 07393 013697 or Elise Kanareck on 020 7426 3370 at GatenbySanderson.

The closing date is 9:00am on Monday 21st June 2021.